6 Replies Latest reply on Mar 18, 2010 10:59 AM by twlind

    Unable to record--shuts down after clicking record button

    twlind

      Hi everyone,

       

      Simply put, I'm unable to record in Captivate.  Here's a quick workflow breakdown:

       

      1. Open Captivate

      2. Create new project

      3. Select application/custom window size

      4. Click "record" button on top left of application/window

       

      Once this is done, the recording box disappears, and Captivate vanishes (still running in background).  From there I can open Captivate through my Start menu, but it opens a separate application, not the original.  The only way to close that is by ending the task.

       

      Any ideas?  I recently updated to the newest patch, and don't remember experiencing this before.

       

      Thanks!