3 Replies Latest reply on Mar 20, 2010 2:08 PM by J Cellini

    Dreamweaver CS4 installation problem (hang)

    ru810_8a55 Level 1

      Hi guys,

       

      I have tried to install DW CS4 or CS3 by doing all the different steps suggested:

      - firewall and antivirus stopped,

      - editing ContainerProxy.js,

      - registry cleaning,

      - uninstall all Adobe products,

      - run Setup from ...\Adobe\Installers\435a6af7459cb02a9c1138113a26e93 for the CS3 version,

      - run it with several windows installer version,

      - using the CS3 and the CS4 cleaner, etc.

       

      But the setup process always hangs in the task manager forever (the CS3 version consuming 10MB RAM and the CS3 with 30MB).

      For the CS4 version neither the temp installer folder is created.

       

      Any other desperated action, please?

       

      Thanks in advance.

       

      R.

        • 1. Re: Dreamweaver CS4 installation problem (hang)
          Ben M Adobe Community Professional

          Can you provide some OS & system information?

          • 2. Re: Dreamweaver CS4 installation problem (hang)
            ru810_8a55 Level 1

            Sorry, it's in spanish, you can see my details and Win updates though:

             


            Nombre de host:                            CAGES
            Nombre del sistema operativo:              Microsoft Windows XP Professional
            Versi¢n del sistema operativo:             5.1.2600 Service Pack 2 Compilaci¢n 2600
            Fabricante del sistema operativo:          Microsoft Corporation
            Configuraci¢n del sistema operativo:       Estaci¢n de trabajo independiente
            Tipo de compilaci¢n del sistema operativo: Uniprocessor Free
            Propiedad de:                              Cages
            Organizaci¢n registrada:                  
            Id. del producto:                          76460-OEM-0066077-78503
            Fecha de instalaci¢n original:             27/10/2009, 10:58:52
            Tiempo de actividad del sistema:           0 d¡as, 0 horas, 7 minutos, 32 segundos
            Fabricante del sistema:                    FUJITSU SIEMENS
            Modelo el sistema:                         SCENIC Edition     
            Tipo de sistema:                           X86-based PC
            Procesador(es):                            1 Procesadores instalados.
                                                       [01]: x86 Family 15 Model 4 Stepping 1 GenuineIntel ~3073 Mhz
            Versi¢n del BIOS:                          AWARD  - 42302e31
            Directorio de Windows:                     C:\WINDOWS
            Directorio de sistema:                     C:\WINDOWS\system32
            Dispositivo de inicio:                     \Device\HarddiskVolume1
            Configuraci¢n regional del sistema:        0c0a
            Idioma:                                    en-gb;Ingl‚s (Reino Unido)
            Zona horaria:                              N/D
            Cantidad total de memoria f¡sica:          1,502 MB
            Memoria f¡sica disponible:                 754 MB
            Memoria virtual: tama¤o m ximo:            2,048 MB
            Memoria virtual: disponible:               2,001 MB
            Memoria virtual: en uso:                   47 MB
            Ubicaci¢n(es) de archivo de paginaci¢n:    C:\pagefile.sys
            Dominio:                                   WORKGROUP
            Servidor de inicio de sesi¢n:              \\CAGES
            Revisi¢n(es):                              79 revisi¢n(es) instaladas.
                                                       [01]: File 1
                                                       [02]: File 1
                                                       [03]: File 1
                                                       [04]: File 1
                                                       [05]: File 1
                                                       [06]: File 1
                                                       [07]: File 1
                                                       [08]: File 1
                                                       [09]: File 1
                                                       [10]: File 1
                                                       [11]: File 1
                                                       [12]: File 1
                                                       [13]: File 1
                                                       [14]: File 1
                                                       [15]: File 1
                                                       [16]: File 1
                                                       [17]: File 1
                                                       [18]: File 1
                                                       [19]: File 1
                                                       [20]: File 1
                                                       [21]: File 1
                                                       [22]: File 1
                                                       [23]: File 1
                                                       [24]: File 1
                                                       [25]: File 1
                                                       [26]: File 1
                                                       [27]: File 1
                                                       [28]: File 1
                                                       [29]: File 1
                                                       [30]: File 1
                                                       [31]: File 1
                                                       [32]: File 1
                                                       [33]: Q147222
                                                       [34]: M953297 - Update
                                                       [35]: S867460 - Update
                                                       [36]: Q954430
                                                       [37]: KB952069_WM9
                                                       [38]: KB954155_WM9
                                                       [39]: KB968816_WM9
                                                       [40]: KB973540_WM9
                                                       [41]: KB973540_WM9L
                                                       [42]: KB936782_WMP11
                                                       [43]: KB939683
                                                       [44]: KB954154_WM11
                                                       [45]: KB959772_WM11
                                                       [46]: KB925398_WMP64
                                                       [47]: KB936782_WMP9
                                                       [48]: KB885884 - Update
                                                       [49]: KB893803v2 - Update
                                                       [50]: KB909394 - Update
                                                       [51]: KB926247 - Update
                                                       [52]: KB935448 - Update
                                                       [53]: KB944338-v2 - Update
                                                       [54]: KB958470 - Update
                                                       [55]: KB971032 - Update
                                                       [56]: KB971961 - Update
                                                       [57]: KB923561 - Update
                                                       [58]: KB942288-v3 - Update
                                                       [59]: KB950762 - Update
                                                       [60]: KB951066 - Update
                                                       [61]: KB951376-v2 - Update
                                                       [62]: KB952287 - Update
                                                       [63]: KB954550-v5 - Update
                                                       [64]: KB955069 - Update
                                                       [65]: KB956572 - Update
                                                       [66]: KB956802 - Update
                                                       [67]: KB956803 - Update
                                                       [68]: KB956844 - Update
                                                       [69]: KB957097 - Update
                                                       [70]: KB958644 - Update
                                                       [71]: KB958687 - Update
                                                       [72]: KB968389 - Update
                                                       [73]: KB970653-v3 - Update
                                                       [74]: KB971486 - Update
                                                       [75]: KB971633 - Update
                                                       [76]: KB973354 - Update
                                                       [77]: KB973869 - Update
                                                       [78]: KB974455 - Update
                                                       [79]: KB975467 - Update
            Tarjeta(s) de red:                         2 Tarjetas de interfaz de red instaladas.
                                                       [01]: NIC Fast Ethernet PCI Familia RTL8139 de Realtek
                                                             Nombre de conexi¢n: Conexi¢n de  rea local
                                                             DHCP habilitado:    No
                                                             Direcciones IP
                                                             [01]: 192.168.1.5
                                                       [02]: Conexi¢n de TV/V¡deo de Microsoft
                                                             Nombre de conexi¢n: Conexi¢n de  rea local 3
                                                             DHCP habilitado:    S¡
                                                             Servidor DHCP:    
                                                             Direcciones IP
                                                             [01]: 0.1.0.4

            • 3. Re: Dreamweaver CS4 installation problem (hang)
              J Cellini Level 3

              Are you running your installation from the dvd drive or the hard drive? I am sure your running it from your hard drive, but it's always good to ask the question.

               

              You could try this tech note: http://kb2.adobe.com/cps/406/kb406241.html

               

              If that doesn't work, see if this one can help you: http://kb2.adobe.com/cps/407/kb407428.html

               

              Good luck!