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It is then likely an ASIO issue. I strongly recommend that when one's hardware driver does not offer support for a feature in PrPro (or Encore), that they try ASIO4ALL. It has proved to be the "key" for a lot of audio hardware driver issues, from Audition to Encore and from on-board chips to esoteric studio gear. Oh, it's also free. If PrPro can see the capabilities of your card, then you should not be limited. I had to do this with my Creative SB 24-Live, as the Creative drivers, and the Realtek (Chips used) drivers did not show 5.1 capability.
Good luck, and hope that this helps,
What happens when two wheels on your car have been stolen? You can't drive the car anymore.
What happens when you only have 2 speakers to output sound to? You can't play 5.1 sound, unless it is downrezzed to 2.0.
If your rear speakers and woofer were stolen or never available in the first place (which may be cause in certain circumstances for a claim for insurance fraud), it will be difficult to play 5.1 sound, as it is difficult to drive a car without two wheels.
I understand you are bored, but why all this nonsense?
According to you screenshot you have 2 wheels, sorry audio channels...
Please read the entire post. I clearly stated that I have no issues playing true 5.1 and 7.1 sound from applications.
Bill, thank you sooo much!
You are wonderful!
Fantastic! I cannot tell you the number of people that that little free .dll has helped.
ASIO is a bit science, a bit art and a lot of luck. This is not just an Adobe issue either. Many studio-level DAW apps. have the same issues.
At the end of the day, it's about getting things working and working well, plus getting the Projects out the door.
Now, if you have any issues with other programs, that use Audio and ASIO, just go into their Preferences and set things up for ASIO4ALL.
So glad that it helped you, as it has helped me and many others.