I'm using Contribute 3 and for some reason I'm unable to access our website to do some editing. When I login to the FTP server for connection to our website, the message I receive is that the FTP username or password is incorrect. However, I updated some data in December last without any difficulty. I'm not very computer literate but am curious to know if a change in our IP address is creating this problem. It looks to me that our IP address has changed (not sure how!) I would much appreciate if anyone has any suggestions how I resolve this.
Contribute does remember the IP address. If your's has changed, you will need a new key.