13 Replies Latest reply: Jun 22, 2010 10:58 PM by myc8epie

Chapter Playlists in Blu-ray Disks

Alan Craven Mar 23, 2010 4:52 AM

It is perfectly straightforward creating a chapter playlist in an Encore CS4 Blu-ray project, and the project plays correctly when previewed in Encore. The burned disk does not play correctly though.

A search for a solution led to the Release Notes for Encore CS4, which states early on that chapter playlists do not work in Blu-ray disks. That is all it says.

I am interested to know whether this is inevitable due to a shortcoming in the Blu-ray disk specification, or is it a "feature" of Encore?? If it is the latter are there any prospects of Adobe doing anything about it?

I have managed a workaround using overrides for this projuect, but that would not work with many of my projects.

An approach to on-line support has merely produced the usual vacuous response, which completely ignores my specific point, and refers me to help files from which I quoted in my original submission.

When will Adobe (and many others) realise that some of their users do actually know what they are doing, and that the problems they meet are due to situations created by incompetence within Adobe rather than the customer? I pointed out in my original submission that I have been using Premiere for more than a decade and Encore since Encore 1 appeared.

1. Re: Chapter Playlists in Blu-ray Disks

Bill Hunt Mar 23, 2010 10:00 AM (in response to Alan Craven)

Alan,

I cannot directly address your question. However, I would suggest that you file a Feature Request with Adobe. If this is a limitation only in Encore, then it will give them a nudge to add it. If it is part of the BD-spec., there is not much hope.

Good luck,

Hunt
Like Show 0 Likes (0)

Actions
2. Re: Chapter Playlists in Blu-ray Disks

Alan Craven Mar 23, 2010 10:57 AM (in response to Bill Hunt)

Thank you, Bill, I will do that. I was aware that there was some service of the kind you mention, but did not know how to access it. As I noted in my post, Adobe are clearly aware of the problem, as it is mentioned near the start of the release notes.
Like Show 0 Likes (0)

Actions
3. Re: Chapter Playlists in Blu-ray Disks

Bill Hunt Mar 23, 2010 11:40 AM (in response to Alan Craven)

The question is - is this a built-in limitation of Encore, or is it a limitation in the BD-specs. Unfortunately, I cannot answer that.

Since Encore is an abstraction layer wrapper for the Sonic Authorcore modules, it could be a limitation in that abstraction layer implementation, or a limitation in the Sonic Authorcore. It will take someone smarter, than I, to give the definitive answer there. Maybe Jeff (when he gets back from Europe), Neil or Jon Geddes, or others, to answer that.

Regardless, good luck,

Hunt
Like Show 0 Likes (0)

Actions
4. Re: Chapter Playlists in Blu-ray Disks

Alan Craven Mar 24, 2010 12:18 AM (in response to Bill Hunt)

I finally got beyind being told how to open a Blu-ray project in Encore with Adobe support. My query was escalated to someone who could give an answer.

Chapter Playlists do not work in Encore CS4. This is due to Blu-ray being a new technology. They will work in Encore CS5.

I also raised a second query about the Blu-ray H.264 presets provided in Adobe Media Encoder and Encore CS4. These both have Encoding Profile set at High. The printed manual states in two places that for Blu-ray, Encoding Profile must be set at low. Unfortunately the on-line help did not mention this when I checked. It is possible that it has now been updated.

The manual is correct. The supplied presets are wrong.

The Encoding Profile MUST BE SET AT MAIN for H.264 Blu-ray projects.
Like Show 0 Likes (0)

Actions
5. Re: Chapter Playlists in Blu-ray Disks

Bill Hunt Mar 24, 2010 10:40 AM (in response to Alan Craven)

Alan,

Good news about Encore CS5. Thanks for sharing both that, and the H.264 encoding settings showing up differently, by where one looks.

Happy authoring,

Hunt
Like Show 0 Likes (0)

Actions
6. Re: Chapter Playlists in Blu-ray Disks

Alan Craven Mar 25, 2010 4:19 AM (in response to Bill Hunt)

I am now assured by Adobe that the error in the presets will be put right in CS5.

Why can Adobe not see that the practice of charging for the correction of errors on their part is not acceptable? If they are aware of these errors in CS4, they have taken our money for CS4, we should be provided with a version that is as near correct as they can make it without extra cost to the customer!
Like Show 0 Likes (0)

Actions
7. Re: Chapter Playlists in Blu-ray Disks

Bill Hunt Mar 25, 2010 7:17 PM (in response to Alan Craven)

Why can Adobe not see that the practice of charging for the correction of errors on their part is not acceptable?

That is something that you will need to take up with Adobe directly. We are all but users here. Adobe seldom, if ever, contacts us.

Good luck,

Hunt
Like Show 0 Likes (0)

Actions
8. Re: Chapter Playlists in Blu-ray Disks

Alan Craven Mar 25, 2010 11:58 PM (in response to Bill Hunt)

It was a rhetorical question, Hunt!!

I have taken it up with Adobe, and I got a politician's answer: that is, they ignored my question and answered a quite different one.
Like Show 0 Likes (0)

Actions
9. Re: Chapter Playlists in Blu-ray Disks

Giorgio1957 Mar 26, 2010 5:17 AM (in response to Alan Craven)

My dear Alan,
welcome to High Definition.
As far as it could be usefull, I tell you I usually stay in Mpeg-2 and not in H264: less "crunching" time, no much workarounds......
Yes, this isn't heaven, I have usually problems, but bit less than H264.
My last "discover" is a "2 seconds stop" when loop-time starts during menus play, but, anyway, I'm waiting for CS5 too.
Fully agree with your disappointment about money for less reliable stuff, but, as Bill says, this is a forum, where people helps each other.....
No time for frustration displays
Ciao

Giorgio
Like Show 0 Likes (0)

Actions
10. Re: Chapter Playlists in Blu-ray Disks

myc8epie Jun 22, 2010 8:11 PM (in response to Giorgio1957)

Sorry to butt in, and maybe this thread is dead, but I have CS5, and I can't get the chapter playlists to play on bluray, either. Very frustrating, as they work perfectly in the preview. Has anyone found out if this is still a problem in CS5, or am I just doing it wrong?
Thak you if you can help
Like Show 0 Likes (0)

Actions
11. Re: Chapter Playlists in Blu-ray Disks

myc8epie Jun 22, 2010 8:43 PM (in response to myc8epie)

OK, if anyone is still interested, and hasn't seen the obvious:

Found this at the bottom of the help definition of chapter playlist in Encore CS5

Note: Blu-ray disc players do not support chapter playlists.

So that answers the question, I guess.
If the feature doesn't work, why do they have it in the Bluray menus?
Unbelievable.
Like Show 0 Likes (0)

Actions
12. Re: Chapter Playlists in Blu-ray Disks

Alan Craven Jun 22, 2010 10:42 PM (in response to myc8epie)

So Adobe have not delivered on the assurance about chapter p[laylists that they gave me - see post 4 in this thread.
Not really too surprising, I am afraid.
Like Show 0 Likes (0)

Actions
13. Re: Chapter Playlists in Blu-ray Disks

myc8epie Jun 22, 2010 10:58 PM (in response to Alan Craven)

Yes, but the way the notice is worded, it sounds as if this is a feature that cannot
be added, as the hardware (bluray players) won't support it. So here I am
late at night converting my entire project from chapter playlists. Would've done it that way in the first place, but the "chapter playlist" menu item looked so enticing, and it was so simple, and the preview worked just fine, so I thought, "why not" yada yada yada
Like Show 0 Likes (0)

Actions