15 Replies Latest reply: Apr 2, 2010 8:22 PM by Mark Branch RSS

    Recreatable Bug in Audition 3

    Mark Branch Community Member

      Hello all, I believe I have found a re-createable bug in AA3 and here is how you can create it.

       

      Load up a session, and on one of the tracks select all the clips.

       

      Now, right click a clip and select "clip envelopes > pan > use splines".  So now you have set the clip pan envelopes (NOT the volume envelopes but the PAN envelopes) to use splines.

       

      Now play back your Multitrack session and within the clips you have set to use splines, keep creating new enveloping points and adjust these envelope points just before the cursor while the cursor is playing and moving toward the envelope points...adjust envelopes just before the cursor gets there and eventually Audition will stop functioning and you will get the message

       

       

      "Microsoft Visual C++ Runtime Library

       

      (X) Runtime Error!

       

      C:\ProgramFiles\Adobe\AdobeAudition 3.0\Audition.exe

       

      R6025 Pure Virtual Function Call"

       

       

      It also happens (although not nearly as often) when I'm adjusting the "pan splines" whilst Audition is not playing the session, and is completely stopped.

       

      This is the first real "bug" I have encountered, has anyone else had the same experience or are you able to re-create it?  You have to play with the splines from anywhere from 10 seconds to a minute and eventually with repeated changes in the pan and the addition of more envelope points it will crash.

       

      Just wondering if anyone else has experienced this, or if you can re-create it in 3.0.1, which I have yet to upgrade to because my friend did and he has now encountered bugs that were not in the original 3.0, can anyone confirm this bug and/or whether it's been fixed in 3.0.1?

       

      My system has been so stable otherwise I don't want to touch it, even with this re-createable bug, after it crashed if I "control+s" and save the results, it doesn't save the session permanently, but when I choose "continue session" in the post-crash dialog box, it returns my clips with the spline envelopes set just as they were just prior to the crash.

        • 1. Re: Recreatable Bug in Audition 3
          Mark Branch Community Member

          One other note: it seems to happen much more often if I have maximized the frame size of the Multitrack and zoomed into the clip a couple of times, but I'm not sure if this is actually true or not.

          • 2. Re: Recreatable Bug in Audition 3
            Mark Branch Community Member

            It's absolutely amazing.

             


            I don't know if the developers implemented this on purpose or, whether this was just a happy accident (leaning towards the latter) but it removes any worry about a crash occurring...aside from it being a minor annoyance (well, if it happens too often more then minor I suppose) but still..

             

            I can't believe that when Adobe Audition 3.0 crashes, all it does is give me this message:

             

            "Microsoft Visual C++ Runtime Library

             

            (X) Runtime Error!

             

            C:\ProgramFiles\Adobe\AdobeAudition  3.0\Audition.exe

             

            R6025 Pure Virtual Function Call"

             

             

            But the program itself (while frozen in an error state) stays open...(just Don't click "OK" or the red "X")...and all you have to do is Hit "CONTROL+S" on your keyboard and your session is automatically restored the next time you open Audition so long as you select "restore session" or whatever it says (can't remember) in the dialog box.

             

            This renders crashes completely acceptable if they don't happen too often.

             

            Furthermore, if you don't want to save the last changes you made to the session for the restore session function to re-open, simply do not hit "Control+S" just hit ok to the Crash dialog box without first saving.

             

            Not only THAT, but if you DO save it after the crash, it doesn't permenantly save the session to the harddrive, it just saves it so that the restore function can re-open exactly where you left off, so you can continue experimenting without saving the changes permanently if you so please, or you can re-open and immediately save the changes so they are saved with the session!

             

            Amazing I tell you, what a boost of confidence when working on something important, not only is it "relatively" stable...but if it does crash, you can temporarily save and re-open AFTER the crash, while the program is still frozen in error mode.

             

            Was this done purposely???  if so then congratulations, an amazing feature.

            • 3. Re: Recreatable Bug in Audition 3
              Mark Branch Community Member

              But if someone could let me know if they have run into this particular bug, and if they have run into it on 3.0.1, then please let me know.  I'm thinking of updating but 3.0 has been so stable thus far (aside from this) that I'm not sure If I should.

              • 4. Re: Recreatable Bug in Audition 3
                SteveG(AudioMasters) Community Member

                Mark Branch wrote:

                 

                I'm thinking of updating but 3.0 has been so stable thus far (aside from this) that I'm not sure If I should.

                Oh, you should... it fixes all sorts of things, and a lot of them are hidden. In fact, all comments about crashes are moot unless you've run the upgrade.

                • 5. Re: Recreatable Bug in Audition 3
                  Mark Branch Community Member

                  I appreciate the response but I'm still not sold, this program has been so stable...and even when it crashes, I can still re-open the session as it was.  I nkow for a fact that people are still having crashes with 3.0.1 iow there are still some bugs in that one, BUT does 3.0.1 allow you to do a temporary save after a crash and bring the session back with session restore feature?

                   

                  Could you possibly direct me to a list of what 3.0.1 corrects?

                   

                  Also, have you had any experience with the bug scenario I've described in 3.0.1?  Or don't you do that type of work in the Multi_Track?

                   

                  From what I've heard one of  the main thing it addresses is making the program more stable for 4-core cpu's...but I'm on a single core cpu so I wonder if 3.0 is better if you have an older 1 core processor, because half the bugs they list in the official document of what it fixes, simply don't occur for me and I've used many of the functions in the same way the supposedly cause crashes and instability but I have had virtually none.

                   

                  I just hate messing with a good thing, the old "if it's not broke..."

                   

                  When I have something that works for me I try not to upgrade, I just recently upgraded my Anti-virus program to the new addition, even though updated virus definitions were still being made available for the old version...and the new edition wouldn't you know it, did all types of crazy things right off the bat, so I used system restore to go back to the old one, forget about it, I'll wait until they stop giving def updates for the old version.

                  • 6. Re: Recreatable Bug in Audition 3
                    SteveG(AudioMasters) Community Member

                    Mark Branch wrote:

                     

                     

                    Could you possibly direct me to a list of what 3.0.1 corrects?

                     

                    I can do slightly better than that - I'll post it here:

                     

                    Changes in Adobe Audition 3.0.1:
                    • Spectral tools no longer crash machines with more than four CPU  cores.
                    • The Graphic Phase Shifter effect has been reenabled.
                    • Performance while recording MIDI data has been improved.
                    • The Sequencer will now record MIDI data even if the panel is  closed.
                    • Adobe Audition will now launch on Windows Vista® systems where the  My Documents folder was moved from the default location.
                    • The application will now ignore Windows "Locale" settings to  format decimal data in comma-delimited XML settings files.
                    • A Healing Brush crash issue has been addressed.
                    • Crossfades are no longer incorrectly added to grouped clips when  overlapped with non-grouped clips.
                    • Invalid crossfades will no longer be added to the end of a  previously trimmed clip after enabling or disabling looping.
                    • Invalid crossfades for clips after enabling non-session  tempo-based looping have been addressed.
                    • Dragging crossfaded clips onto the master track no longer creates  two additional tracks and an error in the crossfades. 
                    • Inserting MIDI from the Files panel would cause the application to  hang in Edit mode for an audio file whose sample rate didn't match the  session.
                    • Several scenarios where crossfade changes could corrupt a session  were addressed.
                    • Closing a session without exiting the rewire app no longer causes  Adobe Audition to save a blank session.
                    • Undo no longer becomes disabled after undoing the creation of  unique copies of two crossfaded clips.
                    • Crossfaded clips no longer disappear after undoing move clips.
                    • Canceling VST scan no longer causes Adobe Audition to become  unstable.
                    • If a selection existed, a full session mixdown would only process  MIDI data through the end of the selection.
                    • The Open MIDI dialog box was not completely modal and could cause a  crash.
                    • MIDI Host had problems with some Spectrasonics VSTi instruments,  where it wouldn't show the entire UI.
                    • CD burning would sometimes create a corrupted disk but still  report a successful burn.
                    • Applying the Clip/Pop Eliminator no longer crashes the  application.
                    • Crash recovery is now more reliable when using Auto-Save For  Recovery.
                    • When the application detects the possible saving failure that  causes a corrupted session, a warning dialog box now appears so users  can retry the save.
                    • Transport controls are no longer disabled if a new session is  opened without closing the existing session.
                    • Crossfades will now retain their original shape when clips are  moved and the session is reopened.

                     

                    Please note the one I bolded, and the one underneath. I also strongly suspect that this is only the list of tangible things - there have been quite a few changes 'under the hood' to make all this possible, and this has definitely been more stable than the original version - I had healing brush crashes before, and not a single one since. I'm not aware of a single report from anybody that this bugfix release has made anything worse or more unstable at all, and most reports of crashes have more to do with people's unstable OS installs than anything else, and they certainly don't relate to the bugfix, whatever you may have heard.

                    • 7. Re: Recreatable Bug in Audition 3
                      Mark Branch Community Member

                      Hey thanks yeah I already read this list but I don't generally trust companies info about themselves, I was wondering if any third party websites had had discussions about  the new release but I think I'll take your word for it and give it a try with my fingers crossed, since I have had so little problems.

                      • 8. Re: Recreatable Bug in Audition 3
                        ryclark Community Member

                        This is a user forum not Adobe forum although hosted by Adobe. So most of our opinions and discussions are from users and therefore as near third party as you can get. These discusions also take place on the Audiomasters' Forum which isn't any part of Adobe and a lot of us (the same users) are on there also..

                        • 9. Re: Recreatable Bug in Audition 3
                          Mark Branch Community Member

                          ry, yes I know that.

                           

                          What I was referring to was the list that steve posted, which is directly from Adobe, and like I said I don't trust info put out by the company itself.  They say all these bugs have been fixed and none introduced yet I have heard about problems with 3.0.1 that did not occur with 3.0

                           

                          Have I heard about some of the same type of crashes with 3.0.1 that occurred 3.0? absolutely, people are still getting the "c++ errors" occasionally.

                           

                          Also, My system has been so extremely stable (knock on wood) to date, that I am always leary of trying to change something when it's working fine.  Again I agree this forum and audio masters is somewhat 3rd party, although...ahh never mind it's not important.

                          • 10. Re: Recreatable Bug in Audition 3
                            SteveG(AudioMasters) Community Member

                            Mark Branch wrote:

                             

                            What I was referring to was the list that steve posted, which is directly from Adobe, and like I said I don't trust info put out by the company itself.  They say all these bugs have been fixed and none introduced yet I have heard about problems with 3.0.1 that did not occur with 3.0

                             

                            That list didn't come from the company, it came from the developers. And if you don't trust them, then you have something of a problem. And as I said before, when you get crashes now, it's almost certainly because something in your OS gets upset, not Audition itself. If I do the same thing on mine that crashes yours and it works fine, it can hardly be the Adobe code, can it?

                             

                            There are many, many noted incidences of Microsoft upgrades stuffing software that previously worked fine - even relatively simple programs that have been known to work across multiple OS's without any problem. This has been a particular issue with one of my customers - it took a lot of upgrade installs and uninstalls before we isolated one of the .net upgrades as the culprit in this case.

                             

                            I know, because I have a DAW like this, that if you have a clean XP install, internet access limited to authentication processes only, and don't run updates on a stable system, that Audition 3.0.1 can run and get used heavily for over a week without stopping or crashing at all. For all I know, it would run longer, but I switched it off after that.

                            • 11. Re: Recreatable Bug in Audition 3
                              jcs35 Community Member

                              Lol..!

                               

                              the developers are NOT part of the company?

                               

                               

                              wow kid you have stooped to a new moronic low, even for you, steve-o.

                              • 12. Re: Recreatable Bug in Audition 3
                                SteveG(AudioMasters) Community Member

                                jcs35 wrote:

                                 

                                 

                                the developers are NOT part of the company?

                                 

                                The 'company' is Adobe corporate - the developers are employees of it.

                                 

                                But that's rather above your level of comprehension, isn't it?

                                • 13. Re: Recreatable Bug in Audition 3
                                  jcs35 Community Member

                                  You're very slow steve-o, but I did enjoy your work on the show "*******"

                                   

                                  The developers work for Adobe -therefore- they are in FACT part of the company.

                                   

                                  The fact of the matter is, they have to ASK Adobe if they can put out information before they put it out, IF Adobe wants them to put out certain information that then are obligated to put out that information on behalf of Adobe, their employer.

                                   

                                  I, personally, do not fully trust many corporate entities if any, as they have not earned that trust.

                                   

                                  You seem to be implying that the developers hold the power over Adobe corporate to put out whatever information they please, when in fact it is reversed.

                                  • 14. Re: Recreatable Bug in Audition 3
                                    SteveG(AudioMasters) Community Member

                                    jcs35 wrote:

                                     

                                     

                                    The developers work for Adobe -therefore- they are in FACT part of the company.

                                     

                                    Like I said, it's above your level of comprehension, completely. They are employees of it, not part of it. To be part of it, you'd have to own part of it.

                                     

                                    The fact of the matter is, they have to ASK Adobe if they can put out information before they put it out, IF Adobe wants them to put out certain information that then are obligated to put out that information on behalf of Adobe, their employer.

                                     

                                     

                                    That's wrong too. If the developers wish certain things to be known, or even certain tools to be made available they can do this without too much bother, or without going through Adobe corporate. That's how the AA2 effects migration tool exists, and how a lot of other little things get out.

                                     

                                    You seem to be implying that the developers hold the power over Adobe corporate to put out whatever information they please, when in fact it is reversed.

                                     

                                    No I'm not, and neither statement is the case. The way the whole thing works is a good deal more subtle, but there again, I wouldn't expect you to understand anything about that at all. For a start, there are at least three main parties here; Adobe corporate, corporate communications, and the developers. And the relationship between them is pretty complex, one way or another. The one thing it is absolutely not is black and white, as anybody who's worked for a large corporation would tell you.

                                    • 15. Re: Recreatable Bug in Audition 3
                                      Mark Branch Community Member

                                      Just an update, this bug is IN FACT still there under 3.0.1

                                       

                                      Except, it seems to happen more often, and the session recovery wasn't quite as consistent.  I've gone back to 3.0, but they are essentially the same, I did not have any crashes with the lassoe tool or healing brush with 3.0 either.  So, in my opinion for my single cpu system 3.0 seems to be more robust (stable).

                                       

                                      If I end up getting a 4-core processor I may switch back to 3.0.1

                                       


                                      Question, are the core I7's and core i5's actually 4-core processors?  or are the 4-core cpu's only the ones that are labeled "Quad-core" ?