1 Reply Latest reply on Mar 24, 2010 4:39 PM by Amebr

    Webhelp - IE7/8 Popups disappear when screen scroll bar clicked

    PDF Boy Level 1

      I'm using RH8 to generate webhelp using IE8. The popups are sometimes displayed partly off the bottom of the screen so the text can't be read. I use the scroll wheel in my mouse to move the topic upwards in order to view the popup and this works fine in IE7/8 - but when I click the scroll bar on screen to move the topic in order to read the popup the popup closes. If users do not have a scroll wheel in their mouse they cant view all the popup.

       

      Popups seem to display in a different position when using Firefox and the problem seems to be with IE7 and 8.

       

      Has anyone an answer or solution to this problem?