1 Reply Latest reply on Mar 24, 2010 4:39 PM by Amebr

    Webhelp - IE7/8 Popups disappear when screen scroll bar clicked

    PDF Boy

      I'm using RH8 to generate webhelp using IE8. The popups are sometimes displayed partly off the bottom of the screen so the text can't be read. I use the scroll wheel in my mouse to move the topic upwards in order to view the popup and this works fine in IE7/8 - but when I click the scroll bar on screen to move the topic in order to read the popup the popup closes. If users do not have a scroll wheel in their mouse they cant view all the popup.

       

      Popups seem to display in a different position when using Firefox and the problem seems to be with IE7 and 8.

       

      Has anyone an answer or solution to this problem?