Aww. Aren't there any Adobe employees out there willing to address this? Am I missing something obvious?
Can FB 3 Standard upgrade to FB 4 Premium? Or will I end up wasting hours of my life on the phone getting a refund?
There's a phone number posted on the Adobe Store for these purchasing questions. Most of the Adobe folks here are the engineering teams.
Purchase by Phone: 1-800-585-0744
Jason San Jose
Software Engineer, Flash Builder
That's great news (except for the key thing).
Also no disrespect or anything intended, but I've heard horror stories of being unable to get any form of decent assistance from Adobe support via phone, so I'm hoping to avoid such a doomed fate.
I prefer phone for this stuff but I seem to have raging seizures after 5 minutes of being on hold, too!