1 Reply Latest reply on Mar 25, 2010 6:06 AM by MichaelKazlow

    Adobe crashing when opening pdfs

    barryj.adams@virgin.net Level 1

      I had been using Foxit as my default reader (3.1.4.1125). But a few months ago found that if I sent a file to someone using Adobe then they could open it.

       

      In trying to resolve this problem I downloaded the latest Adobe reader (9.3.0). This now crashes the PC (blue screen, need to power off crash) when opnening some pdfs I receive and some of the old files on my PC.

       

      I have asked 2 IT guys about this and tried several things but cannot get to the bottom of it.

       

      Any suggestions would be appreciated.