What is the file extension on the Projects? That will tell us which program wrote them.
Thanks and good luck,
The extension is prel. I never had Pre Pro installed.
PREL is what you want.
It seems that your PREL files' header info has become corrupted. PrE does not allow some of the possible workarounds, that PrPro does, but this might prove helpful. It's from the PrPro-Wiki, but the part about using XML Wrench might help correct header corruption.
Also, have you tried to Open any of the AutoSave files? These should be in the AutoSave folder located under your Project's folder.
I can't even create a new project. I just get a blank gray screen in Pre 8
That does not bode well.
Now, a few questions:
1.) Did PrE 8 work fine at some point in the past? If so, what has changed since it ran well? You might want to create a System Restore Point now, and then boot to Safe Mode and choose a System Restore Point from when things worked well. Test.
2.) Have you updated your video and audio drivers? If they are not the very latest, do so immediately.
3.) What version of Apple's QT Player do you have? Right now, they are up to 7.6.5. I would update to that, and test. If that does not help, then I would find a copy of 7.5.5 (last known good with all Adobe products), remove the later version, and install 7.5.5. Test.
Going back up to #1. When something works one day, but not the next, then something has changed. The challenge is to find out what has changed. It could be new software, or even an update of existing software. It could be an OS update, or hot-fix. Could be new hardware. Figuring out what the change was, can be daunting. I always create manual System Restore Points, if I am adding, or updating, almost everything, as some very simple little changes can wreck things badly.
Do you get the crash reporter when you try to open the project, or create a new one? There are some crashers on launch that Adobe claims are fixed with the patch. The link for the patch exe is available through Adobe update manager or from Adobe site (Don't have the link).
If you don't get the crash message, then I would try and delete the plugin cache from registry and retry. The location for plugin-cache within registry is HKCU\Software\Adobe\Premiere Elements\8.0\ Once here, delete a folder called PluginCache completely. It will be re-loaded on next launch. Any corruptions here can be taken care of.
The tech support also mentions deleting the preferences. That is available at %appdata%\adobe\premiere elements\8.0\. Delete a file called Adobe Premiere Elements Prefs.
Try these. Hope something works...
This just started happening to me today. I finished one project, started a new one, and boom. can't open anything because it says they
were created with PRO? WTF?
Did you ever find a solution?
You've both updated to the 8.01 patch, right?
yes - last week some time
correction - I can get into old stuff, just nothing new.
I just spent 2 hours with customer service. It started out as the same message you got - that the project I just opened had been created in Pro, but I don't have pro.
I think they solved my problem, but I'm not sure which action did it - so I'll list both.
He had me go out under My Computer to my hard drive, open the Users folder, and then open my user folder. Then open the AppData folder, then the Roaming folder, click on the Adobe Folder, click on the Premiere Elements, right click on 8 and hit delete. He asked if I ever used presets, and I said I didn't think so, (relatively new user here). So that's what he had me do.
Then, he had me hold down the shift key while clicking on Premiere Elements to open it. Still holding the shift key, select the New projects button and just name it whatever comes up. Hold the shift key until the program opens and loads the new project. This refreshes the plug-in cache...
Once we did that, everything worked again. Except for the projects I created today that had to be deleted. Hope that helps.