5 Replies Latest reply on Mar 30, 2010 5:49 PM by Nancy OShea

    Question about email link on web site

    quicpic2

      I am building my first site that requires an email link. As I understand it the mailto link will only work if the visitor attempting to use it is not using a web mail system for their email. The problem is so many people today use webmail and my client needs everyone to be able to contact him through his web site. I am not a programmer so I don't know how to write a script to accomplish this. Can anyone give me guidance as to how to get this done.

       

      Respectfully,

      Quicpic

        • 1. Re: Question about email link on web site
          Brad Lawryk Adobe Community Professional & MVP

          From what I have seen 'Windows Live' users can set that as their defualt mail program it will work. I am under the impression this will work for some other online mail applications. Problem is there is literally hundreds if not thousands of different online mail applications. To have support for all of them would be virtually impossible.

           

           

           

          Brad Lawryk
          Adobe Community Professional: Dreamweaver
          Northern British Columbia Adobe Usergroup: Manager

          1 person found this helpful
          • 2. Re: Question about email link on web site
            Nancy OShea Adobe Community Professional & MVP

            For the Mailto: link to work, site visitor needs an email client installed on their web device or computer that they can use.  Many people don't have access to an email client because they are web mail users or accessing the web from public terminals in schools, libraries, community centers or cyber cafes). 

             

            For best results, you need to provide a contact form on your site with a form-to-email processing script in the server-side language recommended by your web host (PHP, ASP, Perl, ColdFusion....)

             

            First, contact your host and ask them if they have a form-to-email script you can use.  Sometimes one is already installed on the server.

             

            If none is available, you can make your own scripts with Forms to Go from Bebosoft.  Or, you could use a contact form Service like Wufoo

             

            Nancy O.
            Alt-Web Design & Publishing
            Web | Graphics | Print | Media  Specialists
            http://alt-web.com/
            http://twitter.com/altweb
            http://alt-web.blogspot.com

            • 3. Re: Question about email link on web site
              Brad Lawryk Adobe Community Professional & MVP

              Thanks Nancy,

               

              I should have mentioned that a form is likely the better option. That is a very valid point and suggestion. Pretty much foolproof.

               

              Thanks again,

              Brad

              • 4. Re: Question about email link on web site
                370H55V Level 4

                A form is the best way to go, especially one that uses CAPTCHA to prevent spambots from sending you junk.

                 

                If you're also going to use the mailto link in the contact page, be sure to use some encrytpion like email riddler (free from Dynamic Drive).

                 

                I started using it in January and have cut my spam to zero from three contact pages I maintain.

                • 5. Re: Question about email link on web site
                  Nancy OShea Adobe Community Professional & MVP

                  A form is the best way to go, especially one that uses CAPTCHA to prevent spambots from sending you junk.

                   

                  Form yes.  CAPTCHA no.

                   

                  Captchas are image based letters and numbers that are very hard to read/decipher.  All too often, people give up on a form because they can't get past the %$#^&* captcha.  Anything that poses an obstacle to humans should be avoided.

                   

                  There are other creative ways to get around spam.

                   

                  1) Ask an easy question that any human will be able to answer

                  How many days in a week?

                  What shape is a circle?

                   

                  2) Hidden Field or HoneyPot

                  Spam bots are stupid.  They fill-in every form field they encounter.  Humans with CSS enabled will never fill-in a form field they cannot see. If the field is filled-in, assume it is spam and terminate script.

                   

                  I use Hidden Fields on all my contact forms and it works great!

                   

                   

                  Nancy O.
                  Alt-Web Design & Publishing
                  Web | Graphics | Print | Media  Specialists
                  http://alt-web.com/
                  http://twitter.com/altweb
                  http://alt-web.blogspot.com