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Hi, Heather, and welcome to the forums.
Actually, I feel like a dummy. WebHelp and FlashHelp don't have a setting for plus/minus collapsers, so I almost said you couldn't do it. Then I said, "Duh! Ask the Robowizard!"
You can get the same effect as collapsers by using custom icons for your open and closed books. The "Open" book has the minus box, the "Closed" book has the plus box. You don't get the lines, but you get the behavior.
The icons are available on the Robowizard's web site: www.robowizard.com > Grimoires > Books with Plus/Minus Signs. The instructions on using custom TOC icons are in RoboHelp's help.
Thank you. My first born is all yours.
I'm glad I found this topic, it made a difference in one of my projects. I'm curious why the plus/minus collapse feature isn't part of WebHelp. Such is life, I guess.