0 Replies Latest reply on Mar 31, 2010 11:36 AM by sdrees

    Open multiple files closes Reader

    sdrees Level 1

      Whenever I try to open any two Adobe files at the same time in Reader 9.3 I get an error window that says Adobe has encountered an error and needs to close. 

       

      The Error Signature reads:

      AppName: acrord32.exe AppVer: 9.3.0.148 ModName: bib.dll

      ModVer: 1.2.1.1 Offset: 0000249c

       

      I've uninstalled and reinstalled it and uploaded all of the updates, and it continues to occur. Any help would be appreciated.