3 Replies Latest reply on Apr 2, 2010 5:27 AM by GWP07

    out of memory and invalid plugin detected........HELP!!!

    GWP07

      I'm currently trying to export to PDF from my Vectorworks CAD software.  I've had no trouble in the past doing this from an old XP machine with Adobe Reader 9.1

       

      I'm now using Windows 7 on a high spec laptop with Adobe 9.3.1, and every time I try this simple process, I get the following messages, and Adobe closes down without opening my required PDF.  This is unbelievably frustrating.  Does anyone have an answer to this?  Please please help....!!!!

       

      Capture.JPG

        • 1. Re: out of memory and invalid plugin detected........HELP!!!
          ~graffiti Adobe Community Professional & MVP

          It's something going wrong in the creation process. You'll want to contact whomever makes the application you are using to create the PDF. Reader isn't that aplication.

          • 2. Re: out of memory and invalid plugin detected........HELP!!!
            GWP07 Level 1

            I can create and view the same PDF if I use Foxit pdf reader.  I can also create and view PDF's as long as the drawings I'm exporting are A3 or smaller.  I had no trouble with the application creating PDF's before I had Adobe 9.3.1

             

            I've seen in forums that this problem has happened to others, so I don't believe it to be a problem with my application.

            • 3. Re: out of memory and invalid plugin detected........HELP!!!
              GWP07 Level 1

              Does this error message make any sense to you.  My system is reporting that the error is with Adobe Reader.....

               

              Source

              Adobe Reader 9.3

              Summary

              Stopped working

              Date

              02/04/2010 12:35

              Status

              Report sent

              Description

              Faulting Application Path: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.exe

              Problem signature

              Problem Event Name: APPCRASH

              Application Name: AcroRd32.exe

              Application Version: 9.3.0.148

              Application Timestamp: 4b309800

              Fault Module Name: AcroRd32.dll

              Fault Module Version: 9.3.0.148

              Fault Module Timestamp: 4b307339

              Exception Code: c0000005

              Exception Offset: 001f0433

              OS Version: 6.1.7600.2.0.0.768.3

              Locale ID: 2057

              Additional Information 1: 0a9e

              Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

              Additional Information 3: 0a9e

              Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

              Extra information about the problem

              Bucket ID: 1656860434