4 Replies Latest reply on Apr 3, 2010 8:08 AM by Average Joes

    New 9.3 install won't print, only saves to file

    Average Joes

      I updated my parent's Windows XP machine to Adobe 9.3 recently and now the PDFs won't print on their USB connected HP4100.  Other documents continue to print without a problem.  When I select "Print" for a pdf, the print window correctly opens and I can select all normal print options.  When I click "OK" the next thing that happens is that a new window opens with the message "Print to File" and I'm asked for a file name and given the option to select "Save".


      How can I print these PDFs?