I am trying to upload Microsoft Home and Student Office 2007 onto my computer which runs on Windows XP, but
everytime I try the following message appears: 'Error 1311. Source file not found C:\Documents and Settings\new\Desktop\Adobe Reader 9 Installer\SKU011.CAB. Verify that the file exists and that you can access it.'
I had Adobe Reader 9, then uninstalled it as I thought this was the problem then I tried to re-install it but it doesnt work but what I would like to know initially (as I cannot find the information anywhere) is where do you download the Adobe Reader Installer from? or does it come when you download the Adobe Reader 9 on its own?
Any help would be very greatfully received as I cannot get past this hurdle.
Thankyou in advance
A missing cab file error usually points to a damaged installer.
Being as you're trying to install Office, I'd recommend contacting Microsoft support for a solution.
The error mentioned Adobe Reader, but it isn't the source of the problem.
Try using the Windows Installer CleanUp Utility to remove any remaining traces of Adobe Reader and Microsoft Office, then install Office and Reader again.
You can download the installer here http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/enu/AdbeRdr930_en_US.msi
Thankyou very much for both of your help - much appreciated. Fingers crossed it works