I believe this can be solved by installing the proper codecs.
The free K-Lite Codec Pack is a great all-purpose set of codecs for any computer.
Hi Steve - many thanks for response. I have downloaded both the 32bit and 64bit versions of K-Lite Codec pack but I am still in the same situation.
Hi Steve - thanks again for responses. Since posting I have found a number of Forums discussing this particular topic and have subsequently sent off a request for change to Adobe.
Fortunately I have a second monitor installed so I can scan through my files/thumbnails using Windows media Player or the original Sony PMB software whilst editting in PRE8 but somehow it seems to defeat the object of having bought PRE8 in the first place.
Since purchasing PRE8 I have been reading all of the posts on this Forum with interest and would like to say a big thank you to you all who appear to spend a great deal of time in answering our queries.
(on the UK side of the big pond)
We do it because we want everyone to have as much fun with this software as we're having, Glen.
Glad we can help!