4 Replies Latest reply on Apr 6, 2010 8:36 AM by John T Smith

    premiere 7 wont start

    ronin23077

      hi,

      I have had this issue number of times before and it is becoming quite annoying and this time not easily fixable. I try to start the application, but all i get to see is the splash window for a few seconds and then nothing more, the program exits.

      In the past, the cause turned out to be a corrupt file (mostly movie files) i had worked with before in Premiere, meaning they were imported into the workspace.

      Fixing the issue meant manually deleting all user files from the HDD before i tried to start the program up.

      This time, it is not working or i am missing a file somewhere. Could anybody please give me all the locations where i can delete files without messing up the program itself?

      thx