I am not able to read the file statement I was in because the adobe reader would not let me do so. I downloaded a adobe reader yesterday. It indicated the process was completed yesterday so I restarted the computer to be able to read the bank statement file and the same screen keep popping up. This screen reads Adobe 8 buy or quit. When I woke this morning I started the computer, the screen popped up still installing the adobe reader; so I waited for the process to complete I can tell some of the files on my opening screen were changing because I have not started the internet to the web site I am trying to read. I went to internet to the page to read the satment file and I can only read the file for about ten seconds then the same Adobe 8 buy or quit screen pop up I hit quit at the bottom of the page then the screen appear blank the previous screen is not there I wanted to read.It sends me through the same circle. I need help to solve this problem. I am not very good on the computer so if I can have a technician specialist call me to help me walk through the steps it would help save time. I need this information for tax purposes. My name is Joyce phone is 773-955-4083. Thank You.
I don't know what you need me to write in that first square where "Re: There is a problem with the adobe reader on my computer. Should I leave it blank or write something else in there. If can you tell what go in this box.
Adobe Reader is free. It always has been.
You have obviously downloaded and installed Acrobat (30 day trial version) and the trial period has expired.
You need to uninstall Acrobat (using the Control Panel and Add/Remove Programs or Programs and Features [Vista/7])
Then run the Windows Installer Cleanup Utility http://support.microsoft.com/kb/290301
to completely remove the Acrobat installer files.
Then download Reader 9, install it, and go about reading PDFs for free.
EDIT: Please, please please.... do NOT post a phone number in the forums.
You're inviting trouble if you do.
Not everyone who reads these pages is here to help fellow Adobe product users.
Message was edited by: Mac+Win=Me