1 Reply Latest reply on Apr 7, 2010 5:22 PM by 370H55V

    Unable to Download Adobe?  Help!

    baschram

      Has anyone ever been unable to downlaod Adobe because of Data Execution Prevention?  My computer is older and has never been able to open a pdf file, so I really need Adobe, but cannot install it due to this DEP thing.  Help!  How can I get rid of this?

       

      Thanks!!

      baschram

        • 1. Re: Unable to Download Adobe?  Help!
          370H55V Level 4

          If a program is failing and you want to disable DEP to see if that is  the cause.  Here are the steps.  (Just disable DEP for the program in  question… don’t disable it for your whole system.)

          1. Click Start
          2. Select Control Panel
          3. Select System
          4. Click the Advanced tab
          5. In the Performance region select Settings
          6. Click the Data Execute tab in the dialog box that opens
          7. Select Turn on DEP for all programs and services except for those I select
          8. Click Add
          9. The open dialog box will open.  Browse and select your application. (in this case, the Adobe Reader installer.exe)
          10. Click Open
          11. Click Apply
          12. Click Ok
          13. Reboot