9 Replies Latest reply on Apr 13, 2010 3:59 PM by Joe ... Ward

    Installation Error #1000

    matt_rj

      Trying to install an AIR file on windows and we keep recieveing the "The application could not be installed because the AIR file is damaged" error.

       

      The problem is, is that the same file will install on some machines (Mac OSX, Windows 7) but not others (Windows XP).

       

      We've tried recreating the air file with various settings but nothing seems to work, this install log is as follows:

       

      Starting app install of file:///C:/Documents%20and%20Settings/***/Desktop/***.air
      UI SWF load is complete
      UI initialized
      Unpackaging to C:\Documents and Settings\***\Local Settings\Temp\fla50.tmp
      failed while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #1000" errorID=1000]
      starting cleanup of temporary files
      application installer exiting

       

      We need a fix for this urgently, any ideas?