6 Replies Latest reply on Apr 10, 2010 8:17 AM by the_wine_snob

    Unsupported audio rate in file

    glamman Level 1

      Checked Help and an older forum msg but still confused.

       

      Trying to use/import some H.264 vids residing on my HardDrive into PremPro but get the "Unsupported audio rate in file" msg. Hmmm- is this sampling rate or bit rate? Sampling rate should be OK.  Now, my Aiptek Vid cam recorded in H.264 codec, stereo audio, and saves as MOV file.  After I xfer the files to my Harddrive I just simply rename them to AVI files to make them easier to deal with in various programs although Windows media player plays the MOV files fine.  AVI can be a "container" for H.264.  (PremPro apparently won't recognize MOV files anyhow, from what I've seen so far.)

       

      Any suggestions/help/advice/solutions would be much appreciated!

       

      Audio info from one of my AVI files via MediaInfo:

      Audio
      ID                               : 2
      Format                           : AAC
      Format/Info                      : Advanced Audio Codec
      Format version                   : Version 4
      Format profile                   : LC
      Format settings, SBR             : No
      Codec ID                         : 40
      Duration                         : 55s 360ms
      Bit rate mode                    : Constant
      Bit rate                         : 128 Kbps
      Channel(s)                       : 2 channels
      Channel positions                : Front: L R
      Sampling rate                    : 48.0 KHz
      Stream size                      : 865 KiB (2%)
      Title                            : Ambarella AAC / Ambarella AAC
      Language                         : English
      Encoded date                     : UTC 2010-04-01 13:42:05
      Tagged date                      : UTC 2010-04-01 13:42:05

       

      Addl infro from MediaInfo:

      Format                           : MPEG-4
      Format profile                   : QuickTime
      Codec ID                         : qt 
      File size                        : 40.7 MiB
      Duration                         : 55s 422ms
      Overall bit rate                 : 6 167 Kbps
      Encoded date                     : UTC 2010-04-01 13:42:05
      Tagged date                      : UTC 2010-04-01 13:42:05
      AMBA                             :   

      Video
      ID                               : 1
      Format                           : AVC
      Format/Info                      : Advanced Video Codec
      Format profile                   : Main@L4.1
      Format settings, CABAC           : Yes
      Format settings, ReFrames        : 4 frames
      Codec ID                         : avc1
      Codec ID/Info                    : Advanced Video Coding
      Duration                         : 55s 422ms
      Bit rate mode                    : Variable
      Bit rate                         : 6 015 Kbps
      Width                            : 1 280 pixels
      Height                           : 720 pixels
      Display aspect ratio             : 16:9
      Frame rate mode                  : Variable
      Frame rate                       : 59.940 fps
      Minimum frame rate               : 59.920 fps
      Maximum frame rate               : 59.960 fps
      Resolution                       : 8 bits
      Colorimetry                      : 4:2:0
      Scan type                        : Progressive
      Bits/(Pixel*Frame)               : 0.109
      Stream size                      : 39.7 MiB (98%)
      Title                            : Ambarella AVC / Ambarella AVC
      Language                         : English
      Encoded date                     : UTC 2010-04-01 13:42:05
      Tagged date                      : UTC 2010-04-01 13:42:05
      Color primaries                  : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
      Transfer characteristics         : BT.709-5, BT.1361
      Matrix coefficients              : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

        • 1. Re: Unsupported audio rate in file
          Harm Millaard Level 7

          Aiptek is not editable by default. Either a consumer program like Magix or WMM is better suited for that stuff, or you need to convert to something editable, because Aiptek does not adhere to industry standards.

          • 2. Re: Unsupported audio rate in file
            glamman Level 1

            Thanks, Millard.

             

            Oh woe is me.  Check this:  I just took my original MOV file and renamed it to MPG and PremPro sees it and was able to import it but only get the audio track- seems to only bring it in as audio.  Odd.  The audio plays fine.  OK, it's man vs. machine now.  Will post anything I find.

             

            Ed

            • 3. Re: Unsupported audio rate in file
              glamman Level 1

              Here is a tutorial I found from inside PremPro resource Tab:

              http://tv.adobe.com/watch/davtechtable/using-the-flip-hd-and-other-pocket-usb-cameras-with -premiere-pro-cs4-/

               

              Could help a lot of other folks.

               

              Doesn't get me past my problem, even though all looks correct but still audio only.  May be yet another codec issue- I don't have Quicktime installed on my confuser.  May try to install that to see if it adds/updates a codec.

               

              Ed (glamman)

              • 4. Re: Unsupported audio rate in file
                the_wine_snob Level 9

                Ed,

                 

                AAC is a bit tough to edit. Adobe programs, for the PC, do not really handle it well. Even Audition (PC-only) does not like it. I convert it to PCM/WAV 48KHz 16-bit in the little, free audio-editor, Audacity, when I get handed it as an Audio source.

                 

                BTW - are you on PC, or Mac?

                 

                Good luck,

                 

                Hunt

                • 5. Re: Unsupported audio rate in file
                  glamman Level 1

                  OK, I installed Quicktime player.  Restarted confuser to be sure.  Now I can bring in my MOV files from the Aiptek GVS (These particular ones, 1280x720/60fps).  No messages about the audio bit rate.  Seems to play fine in PremPro.  Must have been a codec needed from the QT install.

                   

                  OK, now I have to play with output formats, tweaking, etc., and general learing more about PremPro.

                   

                  By the way, although many may consider these small inexpensive HD vido cameras as toys, they are so convenient, output a decent quality HD, and are a great starting point to learn about HV videos.

                   

                  So, think I have answered my own question!  Anyone with an Aiptek that needs help, let me know.

                  • 6. Re: Unsupported audio rate in file
                    the_wine_snob Level 9

                    Most welcome. Glad that things are working now.

                     

                    With your Export settings, first thing to address is your delivery scheme. Let's say that you choose to do a BD. That will dictate the Export settings, or whether you use Adobe Dynamic Link to get the Sequences into Encore. If you wish to upload an HD Project to YouTube, you would choose different Export settings. Let the delivery dictate to you, and then find the best for that scheme.

                     

                    Good luck,

                     

                    Hunt