5 Replies Latest reply on Apr 17, 2010 4:56 AM by Peter Grainge

    Merged Project - Folders missing for some users

    JENJAMEN Level 1

      Hi,

       

      I am using RoboHelp HTML RH8 and have approx 50 projects merged together. The site is published to a intranet for a large group of users. I have three folders in the site that only two groups of users can see using the URL. If they look at the physical folder location and display the site they can see all of the merged projects in the site.

       

      For one project, I renamed the child project, re-merged, and republished the parent and child, and now all users can see the project. (I had to remove the project from version control to rename, and would not like to do that again).

       

      I have worked with my IT department, and they are saying the problem is RH. Has anyone else run into this issue?

       

      Thank you!