4 Replies Latest reply on Sep 28, 2010 5:41 AM by OneMoreITGuy

    How do I correct these ERRORS? ERROR 1500 & ERROR 1402

    wsmith8 Level 1

      Here is my problem:
      I am trying to install Adobe Reader 9.2 update.
      When I try the install I get the following error:
      "Update Failed...cannot install the update. Please run Adobe Reader Repair".

      I then run the Adobe Reader Repair and get the following ERROR.
      "Error 1402 Could not open key:
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OpitionalComponents\MSFS .
      Verify that you have sufficient access to that key, or contact your support personnel"

      I am logged in as the administrator on my computer.
      I have searched the Internet for instructions but none has helped me correct my above problem.

      Here are my computer specs:
      Windows XP
      Version 5.1 (Build 2600.xpsp_sp3_gdr.091208-2036 : Service Pack 3)
      Physical memory available to Windows:  1,046,620 kb

      I use Mozilla Firefox Browser version 3.6..as my broswer.

      I also have installed on my computer Internet Explorer version: 7.0.5730.13
      Cipher Strength: 128-bit.

      [email address removed by host]

      I trust that you will contact me and help correct my ERRORS.

      Sincerely
      wsmith8