Flash player starts and then stops to load screen

[sss24-XXB4QO]

We are running an on line course we are taking, we have windows 7, we have insatalled the latest version of flash palyer 10 into our system when we click on the th online course the audio starts than stops, the text page loads only part of the page as if the things are being blocked or something.  whe have allowed pop ups made sure in the privacy enebeling active x uninstalled the fire wall but still haveing the issue,  we have 4 computers and 2 of the four are haveing this issue the others the course loads fine and works.

This is happening on a xp version on the other computer,but my other vista and window 7 computers are fine, what could be clocking the flash to load in these computers??  we are all using internet explorer and on one of the other computers that have the issue we installed fire fox and still the page will not load.  you tube and other sites work fine on all systems.

[Guest]

Hi, the first thing to check is your add ons. Go to Tools>Manage add ons (All add ons) and with XP, "currently loaded" and "have been used" and look for Shockwave Flash Object, make sure it is listed with the Flash10e.ocx, which is the latest version 10.0.45.2 and that it is enabled.

All Flash Player installs MUST have this installed for IE.

Thanks,

eidnolb

[steve516s]

still not working

[Guest]

To steve516s,

And you are?

eidnolb

[steve516s]

We tried your suggestion and it is still not working what else can we try?

sss24

[Guest]

Hi, Well the next thing is to check your Flash folder. Go to C:\Windows\System32\Macromed\Flash.  Right click on the Flash folder and the Flash files for IE will be identified. There should be 4 files. If FF or another browser has Flash Player

installed, there will be NPSWF files. To obtain the version numbers on those, you need to right click on each and then click

on Properties.

Post back all files listed in the Folder with their version numbers. Perhaps a glitch happened during the Uninstall/Install.

Some Anti-Virus programs will have a component that works in your browser and since Flash Player is a browser plug-in, perhaps there is a conflict.

You may try to pinpoint when this happened and if new software was installed along with an add on in the browser.

Thanks,

eidnolb