1 Reply Latest reply on Apr 11, 2010 7:25 PM by 370H55V

    Reader 9.3 Install Failure - Error 1606

    EEGuy

      When attempting to install v9.3 in Windows Vista I get the following error message:

       

      Error 1606.Could not access network location

      %APPDATA%\.

       

      I have downloaded AdbeRdr930_en_US.exe from the adobe web site and I am running this program - that's what leads to the error.

       

      I have reviewed the information in microsoft's kb886549 and all registry entries appear to be correct

       

      Please help.

      Thanks.

       

       

      Here are the two registry keys:

       

      ?Key Name:          HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
      Class Name:        <NO CLASS>
      Last Write Time:   4/11/2010 - 5:13 PM
      Value 0
        Name:            AppData
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Roaming

      Value 1
        Name:            Cache
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files

      Value 2
        Name:            Cookies
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Cookies

      Value 3
        Name:            Desktop
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\Desktop

      Value 4
        Name:            Favorites
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\Favorites

      Value 5
        Name:            History
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Local\Microsoft\Windows\History

      Value 6
        Name:            Local AppData
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Local

      Value 7
        Name:            My Music
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\Music

      Value 8
        Name:            My Pictures
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\Pictures

      Value 9
        Name:            My Video
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\Videos

      Value 10
        Name:            NetHood
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Network Shortcuts

      Value 11
        Name:            Personal
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\Documents

      Value 12
        Name:            PrintHood
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

      Value 13
        Name:            Programs
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

      Value 14
        Name:            Recent
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Recent

      Value 15
        Name:            SendTo
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Roaming\Microsoft\Windows\SendTo

      Value 16
        Name:            Startup
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

      Value 17
        Name:            Start Menu
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu

      Value 18
        Name:            Templates
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Templates

      Value 19
        Name:            {374DE290-123F-4565-9164-39C4925E467B}
        Type:            REG_EXPAND_SZ
        Data:            %USERPROFILE%\Downloads


      ?Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\User Shell Folders
      Class Name:        <NO CLASS>
      Last Write Time:   11/2/2006 - 8:50 AM
      Value 0
        Name:            Common Desktop
        Type:            REG_EXPAND_SZ
        Data:            %PUBLIC%\Desktop

      Value 1
        Name:            Common Documents
        Type:            REG_EXPAND_SZ
        Data:            %PUBLIC%\Documents

      Value 2
        Name:            CommonPictures
        Type:            REG_EXPAND_SZ
        Data:            %PUBLIC%\Pictures

      Value 3
        Name:            CommonMusic
        Type:            REG_EXPAND_SZ
        Data:            %PUBLIC%\Music

      Value 4
        Name:            CommonVideo
        Type:            REG_EXPAND_SZ
        Data:            %PUBLIC%\Videos

      Value 5
        Name:            {3D644C9B-1FB8-4f30-9B45-F670235F79C0}
        Type:            REG_EXPAND_SZ
        Data:            %PUBLIC%\Downloads

      Value 6
        Name:            Common Start Menu
        Type:            REG_EXPAND_SZ
        Data:            %ProgramData%\Microsoft\Windows\Start Menu

      Value 7
        Name:            Common Programs
        Type:            REG_EXPAND_SZ
        Data:            %ProgramData%\Microsoft\Windows\Start Menu\Programs

      Value 8
        Name:            Common Startup
        Type:            REG_EXPAND_SZ
        Data:            %ProgramData%\Microsoft\Windows\Start Menu\Programs\Startup

      Value 9
        Name:            Common AppData
        Type:            REG_EXPAND_SZ
        Data:            %ProgramData%

      Value 10
        Name:            Common Templates
        Type:            REG_EXPAND_SZ
        Data:            %ProgramData%\Microsoft\Windows\Templates

        • 1. Re: Reader 9.3 Install Failure - Error 1606
          370H55V Level 4

          This may happen due to incorrect registry value type for Recent,   in the following key:

          HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \  CurentVersion \ Explorer  \ User Shell Folders

          • Click Start, Run and type Regedit.exe
          • Navigate to HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \  CurentVersion \ Explorer  \ User Shell Folders
          • In the right-pane, double-click Recent and set its data to:

          %Userprofile%\Recent

          Important: The Value type must be  of REG_EXPAND_SZ type. If it is of  REG_SZ type, delete the  value, and  then create a new value of the correct type.

          • Close Regedit.exe and restart Windows.

           

          It appears you've checked the registry and the Value types are OK.

           

          Make sure the Recent value is properly set.

           

          Let me know if that works.