0 Replies Latest reply on Apr 12, 2010 5:44 AM by rod.edmondson

    Internal Error with Adobe Reader 9.3

    rod.edmondson

      We have a web browser application(ASP) that receives a fax and saves it as a PDF.  We have people who go in and assign the individual faxes to different individuals to work.  We were using Adobe Reader 8.1.2 and upgraded to Adobe Reader 9.3. Since we have upgrade to version 9.3, a few people are getting an error "An internal error occurred" from adobe reader.  They are constantly opening the pdf files and assigning them to individuals to work.  They have to go into task manager and end task and then restart Internet Explorer.  Once they do that, they are abele to open the pdf with no problems. It seems that they get this error once or twice during the day.  Any suggestions? 

       

      Thanks