25 Replies Latest reply on Apr 6, 2017 8:47 AM by francesca2008

    Online bank statement pdf opens blank

    tonymuffin Level 1

      All of a sudden I am not able to open my bank online statements.  I can open local .pdf files just fine and I can open pdfs from other websites just fine.  The pdf for my bank statesments is https but that has never made a difference before.


      I have already tried the following:


      1.  Uninstalled Adobe Reader

      2.  Rebooted machine

      3.  Re-installed Adobe Reader

      4.  Ran a repair install of Adobe Reader.


      Nothing!  It appears the file is downloading (at least that's what it says in the status bar) and then BLANK!


      Suggestions would be greatly appreciated.