1 Reply Latest reply on Apr 16, 2010 2:36 AM by Bernd Alheit

    Right clicking on document: "Adobe Acrobat Elements has encountered a problem and needs to close"

    alchrist4359

      I have had problems with right clicking on documents and then choosing 'convert to PDF' or convert to 'PDF and Email' - the error message that I am getting are:  For:

       

      'Convert to PDF' - Adobe Acrobat Elements has encountered a problem and needs to close

       

      and

       

      'Convert to PDF and Email' - I get the Internet Explorer has encountered a problem and needs to close

       

      What can I do to try to fix this?