7 Replies Latest reply on Apr 20, 2010 11:27 AM by dyrector

    RoboHelp 8 Freezes When Trying to Use Any Open Dialog

    dyrector

      The title pretty well says it all. RoboHelp freezes when I try to use Open... from the Starter screen or File>Open or any other control that accesses the open dialog (i.e., the open/explore button on the Content Settings tab in the FrameMaker Document Settings dialog). I have to end the process in the Task Manager and restart RoboHelp. (Fortunately, the Recent Projects links work – except for Open..., of course.)

       

      I discovered this when I had to restore links to moved FrameMaker documents. My installation is TCS2 running on Windows 7 32-bit; all updates to all TCS2 components and Windows 7 have been installed.

       

      I tried an in-place reinstall of RoboHelp, but that didn't make any difference.

       

      Any ideas?

       

      Thanks,

      John