3 Replies Latest reply on Aug 20, 2013 4:43 AM by hajah

    Adobe flash player 10.0. r2 has stopped working



      I have an exe created using Adobe flash. I am able to run this exe on windows xp/2003 server. But when i run this on windows server 2008 r2(64bit), I get a error message as below.



      Adobe flash player 10.0. r2 has stopped working.

      windows can check online for a solution to the problem

      -> Check online for a solution and close the programs

      -> close the programs


      View problem details:


      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: Zangle.exe

        Application Version:

        Application Timestamp: 48bed711

        Fault Module Name: Zangle.exe

        Fault Module Version:

        Fault Module Timestamp: 48bed711

        Exception Code: c0000005

        Exception Offset: 0015187e

        OS Version: 6.0.6001.

        Locale ID: 1033

        Additional Information 1: fd00

        Additional Information 2: ea6f5fe8924aaa756324d57f87834160

        Additional Information 3: fd00

        Additional Information 4: ea6f5fe8924aaa756324d57f87834160


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      Please help me.


      I do have another exe built using flash player 4.0 and it works just fine.

        • 1. Re: Adobe flash player 10.0. r2 has stopped working
          pwillener Level 8

          You may need to run your application in 32-bit mode.

          • 2. Re: Adobe flash player 10.0. r2 has stopped working

            how can you convert to 32 bit? from a 64

            • 3. Re: Adobe flash player 10.0. r2 has stopped working
              01 by Hajah Yusarini Haji Md Said  2013-07-15 00:59:39

              Product:   Wondershare QuizCreator

              Version:   unknow

              Subject:  "Adobe Plash Player 10.0 r2 has stop working"

              Content:  Yusariini Said: I'm a teacher and want to use your product for my teaching in class as well as for giving test and exam to my student. I bought hexalock cd to protect my files from being copied by the school and the student. I manage to burn my files in the hexalock cd but facing a problem playing back my files once it is burnt into the cd. The error i'm receiving is "Adobe Plash Player 10.0 r2 has stop working". What might cause the problem? What flash player is used to/for published the wondershare quiz creator? Can the flash player be downgraded or upgraded?
              Cindy: are you using the latest version?
              Yusariini Said: i'm using 4.5.0
              Yusariini Said: i send an inquiry about it already on july 7, 2013 but no reply yet from them

            • 02  by Snow 2013-07-15 02:25:52
            • Dear Customer,   

              Thanks for contacting us. This is Snow from Wondershare Support Team. I'm here to help.

              To be frank, we have not got the same feedback from other customer. I would recommend you have another installation from the official website of Adobe Flash Player.


              When you select Publish->CD/EXE, you may select Create files for auto-run CD.

              Hope this can help you.

              Best Regards
              Support Team 
              Wondershare Software

            • 03  by Hajah Yusarini Haji Md Said 2013-07-27 22:57:05
            • Hi, I try already publishing the file and select the Create files for auto-run CD but the the same issue and error message i still receive. Adobe Flash Player 10.0 r2 has stop working.
            • 04  by Snow 2013-07-29 02:36:07

              It seemed that it is because of the flash player. We have not reproduced the case. If possible, would you please kindly contact Adobe support to check it?