1 Reply Latest reply on Apr 15, 2010 8:52 PM by the_wine_snob

    Just upgraded video card - jerky video

    Keith Broaddrick Level 1

      Hi all.


      I just upgraded to the Radeon HD 5570 1gig from the HD 3850 512meg. I was hoping for quicker and smoother playback but now my video output from Premiere CS4 is jerky and won't keep up with the audio. The timeline is rendered, but still the problem persists. The stats on the card and my system are below. Any thoughts on the resolution of the problem? Did I buy the wrong card?


      Thanks for any advice.




      New Card:

      Name ATI Radeon HD 5500 Series
      PNP Device ID PCI\VEN_1002&DEV_68D9&SUBSYS_30501682&REV_00\4&BFF9516&0&0010
      Adapter Type ATI display adapter (0x68D9), ATI Technologies Inc. compatible
      Adapter Description ATI Radeon HD 5500 Series
      Adapter RAM 1.00 GB (1,073,741,824 bytes)
      Installed Drivers atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
      Driver Version
      INF File oem15.inf (ati2mtag_Evergreen section)
      Color Planes Not Available
      Color Table Entries 4294967296
      Resolution 1680 x 1050 x 60 hertz
      Bits/Pixel 32



      OS Name Microsoft® Windows Vista™ Ultimate
      Version 6.0.6001 Service Pack 1 Build 6001
      Other OS Description  Not Available
      OS Manufacturer Microsoft Corporation
      System Name CAMPFIRE
      System Manufacturer Gigabyte Technology Co., Ltd.
      System Model GA-MA790FX-DS5
      System Type x64-based PC
      Processor AMD Phenom(tm) 9500 Quad-Core Processor, 2200 Mhz, 4 Core(s), 4 Logical Processor(s)
      BIOS Version/Date Award Software International, Inc. F5, 3/26/2008
      SMBIOS Version 2.4
      Windows Directory C:\Windows
      System Directory C:\Windows\system32
      Boot Device \Device\HarddiskVolume7
      Locale United States
      Hardware Abstraction Layer Version = "6.0.6001.18000"
      User Name Campfire\Keith
      Time Zone Central Daylight Time
      Installed Physical Memory (RAM) 8.00 GB
      Total Physical Memory 4.00 GB
      Available Physical Memory 5.62 GB
      Total Virtual Memory 16.2 GB
      Available Virtual Memory 13.4 GB
      Page File Space 8.29 GB