How big is the file and on what OS and version of AI?
How large is the file? Can you post it here or somewhere else where I can
download it to take a look?
Running an iMac 27" - OS 10.6.3
the file is
Format is PNG(Transparent Bground) created in Photoshop.
Photoshop can open the original PSD
but even it cant open the resulting PNG that it itself created...
BTW doesnt 10MB seem heavy for a PNG?
Actually scratch that...
The medium version opens fine and its weight is 4MB even though its dimensions are well over half the size of the Xlarge file
What's the resolution of the PNG?
So something like 720 pixels per inch? Way overkill. Try remaking the PNG at 120 ppcm and then see if it will open.
Ok then I think that I am out of my depth here then.
Would you be so kind as to explain briefly to me something.
I am not experienced in print and have been dragged into this.
When working between Illustrator and Photoshop(photos edited for the lay out in Illustrator)
I should be exporting the PNGs at 300pp/in?
Try changing the file extension to something other than .png and see if
that gets it to open.
I bought two images (One "Medium" and one "XLarge")
Medium = 1758x2760 (resolution 300ppcm)
XLarge = 2604x440 (resolution 300ppcm)
Reason I bought the Xlarge was because when I imported the Medium to the Illustrator artboard it wasnt large enough for what I wanted.
So I thought the Xlarge was what I needed...
But actually based on what you said above, I could have used the Medium and expanded it by more than twice its size and it still would have printed at 300dpt?
Does that sound right?
Yes, That should be the case. Try importing the medium sized one into AI and scale it up 200%. Then select the image, open the Document Info panel from the Window menu, from the flyout (small triangle upper right) check embedded or linked images (as needed) and you will be given the information on the size and resolution of the image.
Wow you have been an amazing help to me!
Saved my butt in a time crunch...
Thank you very much for taking the time to tell me all that.
Well I have the same problem again only this time I actually checked the ppi and it is correct.
The print size I need is 21in by 34in and the PNG I is 2144px by 3468px.
In "Image Size" dialogue I see "2.814in by 4.551in" at 762ppi.
When I blow it up to 100ppi I get 21.44in by 34.68in. Everything is great...
Now if I try to import this PNG into Illustrator I get the same problem, it wont open it.
I have to cut the image by roughly half to get it to import.
Any way around this?
it works fine if i export the image as a JPEG... i can import it into Illustrator
Its just the PNG that wont work, I need that transparent background though...
looks like the largest I can get this thing in as is 1700x2626px