4 Replies Latest reply on Sep 19, 2007 12:59 AM by vij010

    Shock wave Problem

    vij010 Level 1
      Hi...
      I have just completed a shockwave movie for a demo, and uploaded them to my sever at the office. The details are as follows:

      1. The folder dswmedia resides on Drive D where all the other website live
      2. The entire presentation plays perfectly on a local machine
      3. When played over the Internet, I get an error saying " http://www.usjpraise.com.my/newusj/dswmedia/efarmasiv3.cct" is not a director file.

      I have copied the dswmedia folder to an existing website called usjpraise.com.my. i don;t know what else I should do to get this problem solved. Is it a MIME type error ? This is the link : http://www.usjpraise.com.my/usjnew/dswmedia/efarmasiv3.htm. As you can see, it loads the game and then the error pops up.

      Can you please help ?

        • 1. Re: Shock wave Problem
          Applied CD Level 1
          I had the same problem, external cast (.cct) not recognized as a Director file. In my case the problem was a mime type issue. We use a third party hosting company. This company defined the most basic shockwave mime type (dcr) but they left off everything else (see the link below). The result was shockwave apps would run only if they were completely self contained, if they linked to any external Director based media we got the error above. Fortunately, our ISP had a simple control panel for adding custom mime types. We added everything on the list and our problem went away.

          http://www.adobe.com/go/tn_16509
          • 2. Re: Shock wave Problem
            vij010 Level 1
            Hi,

            Thank you so much "AppliedCD" for your input. Unfortunately, we don't have a system administrator here in the office, so can you please tell me the steps involved for this change ?, The server is a Windows XP 2003 Server Edition. I know you may not know the answer off hand, but if you do get them, please post them here....

            • 3. Re: Shock wave Problem
              Level 7
              vij010 wrote:
              > Thank you so much "AppliedCD" for your input. Unfortunately, we don't
              > have a system administrator here in the office, so can you please
              > tell me the steps involved for this change ?, The server is a Windows
              > XP 2003 Server Edition.

              XP or Server 2003?

              For IIS6.0:
              http://support.microsoft.com/default.aspx?scid=kb;en-us;326965

              Andrew


              • 4. Re: Shock wave Problem
                vij010 Level 1
                Hi,

                I just followed the MIME type additions found in the link given, and configured the server. We run XP 2003 Server Edition, and IIS 6.0. The site works fine now.

                Thanks all....
                JVJ