I've been trying to set up a contribute connection on a client machine for a while now without any luck, Adobe support haven't been much help at all.
We're using CS4 on a vista machine, connecting to a website via normal FTP. The FTP connection itself seems fine.. and we've connected to the site from this machine with normal ftp and downloaded/uploaded without problems. Don't have any problems setting up contribute on other machines for this site either. One symptom is that contribute always has trouble determining the remote path (on this machine only).
We can connect to the website ok via Internet Explorer on the same machine. However, I noticed that IE is setup to use a proxy server for web connections.
I'm wondering whether this is the problem - can Contribute use a proxy server for the HTTP part of its operation?
I've got a feeling I read somewhere that Contribute uses the settings setup in Internet Explorer, so if there is a proxy setup in IE, Contribute would connect via that. Can anyone confirm or deny?
If you have specified HTTP proxy in IE, Contribute uses it for HTTP part of the operation. If on that machine FTP is also configured to use a proxy server, in Contribute you can specify the same in the Preferences dialog of Contribute. There is FTP proxy setting in the Preferences dialog, where you can specify the address of the FTP proxy server.
Hope this helps.