Welcome to the forum.
Unfortunately, we'll need a lot more info on those files, their CODEC's, your Project/Sequence Preset and your computer. This ARTICLE will give you tips on what will be necessary.
Yeah I have the EXACT same problem. Audio is fine but my video does not play but picture is frozen and sometimes chops to another frame. Here's what I have:
Windows 7 Ultimate 32 bit
Intel Cure Duo T2450 @ 2.00GHz 2.00GHz
Mobile Intel 945 Express Chipset Family Video card with 256MB
It's an HP laptop
Canon Camera Files:
23381kbps total bitrate
Audio- 705kbps bit rate, 44khz sample rate
I've actually tried multiple ones including the DV- NTSC and the Mobile and Devices but it's always the same. I've rendered the clips and still same thing. even just playback and no editing yet it does not run properly.
I also ran G-Spot to see if I have correct codecs and I have everything.
And this is also Premiere Pro CS4
Convert to something editable like MS DV AVI type2 first.
Well, you can do a Desktop Preset, and then in the customize dialog screen, change all attributes to match your source files.
If you are going to DVD-Video, then I would go with Harm's suggestion to convert to DV-AVI Type II. That will save time and get you good results. Make sure to convert to 48KHz 16-bit PCM/WAV Audio too, so that PrPro does not have to convert that too.
Thank you. I'm generally computer literate, but when it comes to the finite details, I'm lost. I'm not exactly sure how to do all of that. And I found out that the video works in Adobe After Effects and quicktime, but not Premiere
For your AV source files, download and install the great free utility, G-Spot. Run one of your files through that. It will give you the full info, and you will want to make careful note of what it tells you.
When you go to New Project, choose Desktop for the Preset. That will then yield a dialog screen, where you can change almost all attributes of the Project. This is where the info from G-Spot comes in. Fill in each of the boxes with the info from G-Spot. That will get you a Project, that is based on your source footage. These need to match 100%, or issues will occur.
Now, if you have any questions, please post a screen-cap of G-Spot, with one of your AV files in it. We can then tell you which boxes need to be filled in and which entries you need to make - and where.
Good luck, and don't let this step intimidate you. It is easier, than it might seem at first. Once you get it, you will have a mastery of the Desktop Preset. Between you and me, I think that the name of that Preset should be "Custom," but Adobe doesn't call me anymore...