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5 Replies Latest reply on May 1, 2010 8:24 AM by Lkerry

update of adobe reader error 1500

sparkbob1950 Apr 19, 2010 3:06 PM

I get an error message w

hen prompted to get an update. Error message

"1500". ALSO when printing off the internet

the printing takes a long time to start and

sometimes a page will print half way and ST

OP. About 2 minutes later it will continu

e printing. ????? What do I need to do?

1. Re: update of adobe reader error 1500

pwillener Apr 19, 2010 6:48 PM (in response to sparkbob1950)

What is your operating system?

What is your Reader version?

What is the full 1500 error message?
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2. Re: update of adobe reader error 1500

sparkbob1950 Apr 19, 2010 7:38 PM (in response to pwillener)

windows xp

9 ???

cannot install the update. please run adobe reader repair.
error: 1500
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3. Re: update of adobe reader error 1500

pwillener Apr 19, 2010 8:09 PM (in response to sparkbob1950)

Open Adobe Reader: Help | Repair Adobe Reader Installation.

If that does not fix the problem, open Add/Remove Programs in Control Panel, then uninstall your current Reader.

If that does not work either, use the Windows Installer Cleanup Utility to remove Adobe Reader.

Now reinstall Adobe Reader 9.3 with http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/enu/AdbeRdr930_en_US.exe
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4. Re: update of adobe reader error 1500

AbhigyanModi Apr 20, 2010 5:52 AM (in response to pwillener)

Repair from Control/Panel | Add Remove Programs does a more comprehensive repair, you may want to try that.
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5. Re: update of adobe reader error 1500

Lkerry May 1, 2010 8:24 AM (in response to sparkbob1950)

I got this several weeks back. I uninstalled Adobe Reader and reinstalled it. Then, the update came through several days later, and was succesful.
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