4 Replies Latest reply on May 5, 2011 1:15 PM by GretchenSL5

    Trouble with FTP

    chasechris Level 1

      Hi there.

       

      I'm currently working on a site using Dreamweaver CS3 and I've been using the same ftp information since I started working on it.  I've uploaded and downloaded from the server without a problem until recently when, without changing any log in infomation, I get an ftp error.

       

      "An FTP error occurred - cannot make connection to host.  Your login or password is incorrect.  Please check your connection information."

       

      I cross referenced my login info and they are all correct.  I also tried to connect to the server on another site I'm working on and the same error occured.  This leads me to believe something is wrong with Dreamweaver.  Any ideas?!

        • 1. Re: Trouble with FTP
          LonelyDead Level 1

          You could ask your host for your password and username to make

          sure it's correct.

          You could try connecting to your FTP with a different software,

          try using filezilla, i never use dreamweaver as an FTP,

          using filezilla just seems alot easier to me

          • 2. Re: Trouble with FTP
            hans-g. Adobe Community Professional & MVP

            Hi,

             

            in addition to that what LD wrote about password etc and filezilla: I only can agree! I use filezilla with great success, so here is the link to get to know it:

             

            http://filezilla-project.org/

             

            Hans-G.

            • 3. Re: Trouble with FTP
              Nancy OShea Adobe Community Professional & MVP

              Try toggling Passive and/or Secure FTP on/off.  Your web host might have changed upload requirements to improve security.

               

              Another thing to check is your Anti-virus and Firewall settings.  If they are too restrictive, DW may not have permission to connect to the remote server.

               

               

              Nancy O.
              Alt-Web Design & Publishing
              Web | Graphics | Print | Media  Specialists
              http://alt-web.com/
              http://twitter.com/altweb
              http://alt-web.blogspot.com

              • 4. Re: Trouble with FTP
                GretchenSL5

                "An FTP Error has occurred - cannot make connection to host.  Your login or password is incorrect.  Please check your connection information."

                 

                I'm seeing this same problem from a lot of different people over the span of 4-5 years as I have read a number of posts that came up in Google and in this forum.  None of those had resolutions. 

                 

                I also am experiencing this problem.  I did nothing different.  I have been uploading to my website for years using CS4 and for months using CS5 without any problem.  I checked my connection information in my Site tab/Managing Sites/Edit... and even tested it.  It works there.  So what is the disconnect?

                 

                After 4-5 years of people experiencing this problem, has anyone found a solution?

                 

                Gretchen