4 Replies Latest reply on Apr 21, 2010 8:10 PM by Tim Schneller

    using c s4 - series of links not working for me

    Tim Schneller

      from my webpage, i have a link to a .pdf which has a link to a password protected Word document (but the .doc will not come up). when i open the .pdf document directly from my local folder, the link works. however, when i preview in Browser, it does not. In IExplore, the initial window saying "the document is trying to connect to... If you trust, choose Allow..." pops up but then nothing else. In Firefox, i get the message "File not found". I hope i have described my problem sufficiently. Hope someone can help - this is driving me crazy! Thanks in advance.

        • 1. Re: using c s4 - series of links not working for me
          Nancy OShea Adobe Community Professional & MVP

          from my webpage, i have a link to a .pdf which has a link to a password protected Word document...

           

          Why do people need to open a PDF to see a Word Document link?

           

          Can't you just put the Word doc into a password protected folder on your web server and add a direct link from the HTML page?  Shortest distance between 2 points is always a straight line, right.

           

          Nancy O.
          Alt-Web Design & Publishing
          Web | Graphics | Print | Media  Specialists
          http://alt-web.com/
          http://twitter.com/altweb
          http://alt-web.blogspot.com

          • 2. Re: using c s4 - series of links not working for me
            Tim Schneller Level 1

            good point. I do have the Word doc (a registration form) directly linked from the webpage also. The detour to the .pdf is for people who need to see the info on that document (course description) first. Then if they decide to register for the class, they can go to the registration form.doc directly from the course description.pdf without having to go back to the webpage. does this make sense? i did think of creating the registration form (with text fields) in .pdf, but I do not have Adobe Pro (also, i want the form to be savable by others who may only have Reader). I also thought of giving the registration form.doc its own URL (and linking directly to the URL), but I don't have the permission/ability to do that right now.

            • 3. Re: using c s4 - series of links not working for me
              Nancy OShea Adobe Community Professional & MVP

              Offer the course description on your HTML site along with direct links to an HTML contact/registration form. 

               

              I feel that when you mix media types -- HTML to PDF to MS Word doc, you make the entire process too onerous for lots of people.  Mobile web devices in particular may have trouble opening a PDF page and then viewing a Word doc.   But they would have no trouble seeing plain HTML pages.

               

               

               

              Nancy O.
              Alt-Web Design & Publishing
              Web | Graphics | Print | Media  Specialists
              http://alt-web.com/
              http://twitter.com/altweb
              http://alt-web.blogspot.com

              • 4. Re: using c s4 - series of links not working for me
                Tim Schneller Level 1

                Nancy, sorry for being dense/ignorant. not sure exactly what your first sentence means. but i think i found a work around. instead of linking to the .doc via the folder path, i used a URL address. i hope this is not too non-standard. with regards to mixing media, i was not too concerned because my audience would probably not be looking at my site via a mobile web device. i appreciate your time and assistance.