1 Reply Latest reply on Apr 22, 2010 6:46 AM by MichaelKazlow

    Adobe creation has failed after Feb. XP update.  Need answers


      I have Adobe Elements 6 & Adobe reader 9 with XP home as operating system.  Prior to a Feb. XP update all was well.  After the Feb. update I have lost the ability to make PDF's from Word or Excel documents.  When I attempt to convert the document into a PDF it gets about 1/2 way thru and the printer error comes up indicating printer can't print document.  I eventually attempted to remove Adobe Elements, and Reader, and reinstall but I can't remove the program either.  I also put CD in and attempted to repair --- but this failed also.


      Need some help on this one!