4 Replies Latest reply on May 23, 2010 10:22 AM by enoctis08

    "Error 1606: Could not access Network location 0\"

    Eliezerb

      This issue is driving me completely crazy.  I have several Windows user accounts on my home PC (Windows 7 Home Premium, 64-bit).  I moved the "My Documents" and "Desktop" folders ("personal folders") to an alternate location for better backup managability.  I used the Windows "Move Location" functionality to do so.

       

      When Adobe Reader tries to run an update, it fails and tells me to run Adobe Repair.  So I went to the Windows Control Panel, right-clicked on Adobe Reader and chose "Change".  I get the following errors:

      Three error messages.jpg

       

      I tried the following three seperate solutions (none worked):
            1. Reinstalling Adobe
            2. I completely deleted and recreated the "problemed" Windows account
            3. Per an Adobe KB article, I created a brand new Windows user account with administrative rights and reinstalled Adobe Reader under that login

       

      Is there no way to move my personal folders without triggering this bug?  As you can see, I have spent a lot of time working on this. Can you hear the frustration? 

       

      Thanks so much!!!
      Eliezer

        • 1. Re: "Error 1606: Could not access Network location 0\"
          Eliezerb Level 1

          I should mention that I tried the automatic fix at:

          http://support.microsoft.com/kb/886549/

          and it got Adobe working - but it also moved my "personal folders" back to their default locations - not where I wanted them...

           

          So that solution won't work...

          Eliezer

          • 2. Re: "Error 1606: Could not access Network location 0\"
            pwillener Level 8

            I don't know why moving your personal folders would have such an effect.  But I would try the following

            • uninstall Adobe Reader (from Add/Remove Programs)
            • move your personal folders
            • reinstall Adobe Reader

             

            If you get the same error during installtion, it is possible that the Desktop needs to be at the default location.  (Or that there is a conflict somewhere in the registry regarding the new location.)

            • 3. Re: "Error 1606: Could not access Network location 0\"
              Eliezerb Level 1

              I tried that but it didn't work.  When I reinstalled it, I still get the same error...

              • 4. Re: "Error 1606: Could not access Network location 0\"
                enoctis08

                ---------------------------------------------------------------

                 

                This fix addresses the following:

                - "Error 1606: Could not access network location /0"

                - "%s's Music", "%s's Pictures", and "%s's Video" folder names

                 

                These issues are caused by erroneous entries in the Windows Registry. Symantec software is known to cause such errors, but is not necessarily the only cause.

                 

                ---------------------------------------------------------------

                 

                *** WARNING, READ ENTIRELY ***

                This fix requires the user to change values in the Windows Registry. Follow these instructions step-by-step and do NOTHING else in the Registry. Errors in the Windows Registry can cause your system to become unstable, fail to start, or other unwanted results.

                 

                In all directories, the spaces after the "\" are put there for formatting reasons only and should not exist in your registry; remove these spaces when copy/pasting.

                 

                In the instructions below [USERNAME] should be replaced with your username, which may be different than the name you login to Windows with. To learn your username, create and/or open a folder on your desktop.

                XP Users: Between Documents and Settings\ and \Desktop is your username.

                Vista Users: Between Users\ and \Desktop is your username.

                This information will appear in the Address Bar, which you may have to turn on by going to View > Toolbars > Address Bar.

                 

                ---------------------------------------------------------------

                 

                Goto Start > Run or press Windows Key + R (opens Run Dialog)

                Type regedit and press Enter or click OK (opens Windows Registry)

                 

                ---------------------------------------------------------------

                 

                In the Windows Registry, navigate to the following:

                HKEY_CURRENT_USER\ Software\ Microsoft\ Windows\ CurrentVersion\ Explorer\ Shell Folders

                 

                Ensure that the following keys Data values are set accordingly:

                XP Users:

                            - Administrative Tools = C:\ Documents and Settings\ [USERNAME]\ Start Menu\ Programs\ Administrative Tools

                            - AppData = C:\ Documents and Settings\ [USERNAME]\ Application Data

                            - Cache = C:\ Documents and Settings\ [USERNAME]\ Local Settings\ Temporary Internet Files

                            - Local AppData = C:\ Documents and Settings\ [USERNAME]\ Local Settings\ Application Data    

                            - Local Settings = C:\ Documents and Settings\ [USERNAME]\ Local Settings

                            - My Music = C:\ Documents and Settings\ [USERNAME]\ My Documents\ My Music

                            - My Pictures = C:\ Documents and Settings\ [USERNAME]\ My Documents\ My Pictures

                            - My Video = C:\ Documents and Settings\ [USERNAME]\ My Documents\ My Video

                            - NetHood = C:\ Documents and Settings\ [USERNAME]\ NetHood

                            - Personal = C:\ Documents and Settings\ [USERNAME]\ My Documents

                            - PrintHood = C:\ Documents and Settings\ [USERNAME]\ PrintHood

                            - Programs = C:\ Documents and Settings\ [USERNAME]\ Start Menu\ Programs

                            - Recent = (delete this key entirely; it will be recreated by Windows upon restart)

                            - SendTo = C:\ Documents and Settings\ [USERNAME]\ SendTo

                            - Start Menu = C:\ Documents and Settings\ [USERNAME]\ Start Menu

                            - Startup = C:\ Documents and Settings\ [USERNAME]\ Start Menu\ Programs\ Startup

                            - Templates = C:\ Documents and Settings\ [USERNAME]\ Templates

                 

                Vista Users:

                - Administrative Tools = C:\ Users\ [USERNAME]\ AppData\ Roaming\ Microsoft\ Windows\ Start Menu\ Programs\ Administrative Tools

                            - AppData = C:\ Users\ [USERNAME]\ AppData\ Roaming

                            - Cache = C:\ Users\ [USERNAME]\ AppData\ Local\ Microsoft\ Windows\ Temporary Internet Files

                            - Cookies = C:\ Users\ [USERNAME]\ AppData\ Roaming\ Microsoft\ Windows\ Cookies

                            - Desktop = C:\ Users\ [USERNAME]\ Desktop

                            - Favorites = C:\ Users\ [USERNAME]\ Favorites

                            - History = C:\ Users\ [USERNAME]\ AppData\ Local\ Microsoft\ Windows\ History

                            - My Music = C:\ Users\ [USERNAME]\ Music

                            - My Pictures = C:\ Users\ [USERNAME]\ Pictures

                            - My Video = C:\ Users\ [USERNAME]\ My Videos

                            - NetHood = C:\ Users\ [USERNAME]\ AppData\ Roaming\ Microsoft\ Windows\Network Shortcuts

                            - Personal = C:\ Users\ [USERNAME]\ Documents

                            - PrintHood = C:\ Users\ [USERNAME]\ AppData\ Roaming\ Microsoft\ Windows\ Printer Shortcuts

                            - Programs = C:\ Users\ [USERNAME]\ AppData\ Roaming\ Microsoft\ Windows\ Start Menu\ Programs

                            - Recent = (delete this key entirely; it will be recreated by Windows upon restart)

                            - SendTo = C:\ Users\ [USERNAME]\ AppData\ Roaming\ Microsoft\ Windows\ SendTo

                            - Start Menu = C:\ Users\ [USERNAME]\ AppData\ Roaming\ Microsoft\ Windows\ Start Menu

                            - Startup = C:\ Users\ [USERNAME]\ AppData\ Roaming\ Microsoft\ Windows\ Start Menu\ Programs\ Startup

                            - Templates = C:\ Users\ [USERNAME]\ AppData\ Roaming\ Microsoft\ Windows\ Templates

                 

                ---------------------------------------------------------------

                 

                Navigate to the following:

                HKEY_CURRENT_USER\ Software\ Microsoft\ Windows\ CurrentVersion\ Explorer\ User Shell Folders

                 

                These keys will have relative paths. They should all begin with %USERPROFILE%. Furthermore, their Type should all be REG_EXPAND_SZ with the exception of the (Default) key. If any of these keys have the REG_SZ Type then you need to rename the erroneous key (just add _old to the end of the name). Now right-click in the right-pane and click New > Expandable String Value. Name the new key as the the old was before you renamed it. Double-click the old key and copy/paste it's Value into the new keys Value.

                 

                Ensure that the following keys Data values are set accordingly:

                XP Users:

                            - AppData = %USERPROFILE%\ Application Data

                            - Cache = %USERPROFILE%\ Local Settings\ Temporary Internet Files

                            - Cookies = %USERPROFILE%\ Cookies

                            - Desktop = %USERPROFILE%\ Desktop

                            - Favorites = %USERPROFILE%\ Favorites

                            - History = %USERPROFILE%\ Local Settings\ History

                            - Local AppData = %USERPROFILE%\ Local Settings\ Application Data

                            - Local Settings = %USERPROFILE%\ Local Settings

                            - My Music = %USERPROFILE%\ My Documents\ My Music

                            - My Pictures = %USERPROFILE%\ My Documents\ My Pictures

                            - My Video = %USERPROFILE%\ My Documents\ My Video

                            - NetHood = %USERPROFILE%\ NetHood

                            - Personal = %USERPROFILE%\ My Documents

                            - PrintHood = %USERPROFILE%\ PrintHood

                            - Programs = %USERPROFILE%\ Start Menu\ Programs

                            - SendTo = %USERPROFILE%\ SendTo

                            - Start Menu = %USERPROFILE%\ Start Menu

                            - Startup = %USERPROFILE%\ Start Menu\ Programs\ Startup

                            - Templates = %USERPROFILE%\ Templates

                 

                Vista Users:

                            - AppData = %USERPROFILE%\ AppData\ Roaming

                            - Cache = %USERPROFILE%\ AppData\ Local\ Microsoft\ Windows\ Temporary Internet Files

                            - Cookies = %USERPROFILE%\ AppData\ Roaming\ Microsoft\ Windows\ Cookies

                            - Desktop = %USERPROFILE%\ Desktop

                            - Favorites = %USERPROFILE%\ Favorites

                            - History = %USERPROFILE%\ AppData\ Local\ Microsoft\ Windows\ History

                            - Local AppData = %USERPROFILE%\ AppData\ Local

                            - My Music = %USERPROFILE%\ Music

                            - My Pictures = %USERPROFILE%\ Pictures

                            - My Video = %USERPROFILE%\ Videos

                            - NetHood = %USERPROFILE%\ AppData\ Roaming\ Microsoft\ Windows\ Network Shortcuts

                            - Personal = %USERPROFILE%\ Documents

                            - PrintHood = %USERPROFILE%\ AppData\ Roaming\ Microsoft\ Windows\ Printer Shortcuts

                            - Programs = %USERPROFILE%\ AppData\ Roaming\ Microsoft\ Windows\ Start Menu\ Programs

                            - Recent = %USERPROFILE%\ AppData\ Roaming\ Microsoft\ Windows\ Recent

                            - SendTo = %USERPROFILE%\ AppData\ Roaming\ Microsoft\ Windows\ Send To

                            - Start Menu = %USERPROFILE%\ AppData\ Roaming\ Microsoft\ Windows\ Start Menu

                            - Startup = %USERPROFILE%\ AppData\ Roaming\ Microsoft\ Windows\ Start Menu\ Programs\ Startup

                            - Templates = %USERPROFILE%\ AppData\ Roaming\ Microsoft\ Windows\ Templates

                 

                ---------------------------------------------------------------

                 

                Restart your computer and enjoy your error free installations/uninstalls and corrected folder name errors!

                 

                ---------------------------------------------------------------

                 

                Edited by enoctis08 to distinguish the difference in corrections with each operating system.