1 Reply Latest reply on Apr 27, 2010 8:51 PM by Wade_Zimmerman

    an unknown error occurred

    lanad72

      I'm working in Adobe illustrator   CS4 with a windows 7. I tried to open an Illustrator and start receive the message "an unknown error occurred". I can't open any file or create a new file, keep given the same message. You paying such money for those programs and when you need to do work, it's not working. Please HELP

        • 1. Re: an unknown error occurred
          Wade_Zimmerman Level 6

          Oh yes this might be due to the fact that you might not have default printer selected or it is set to autmatic when it should be to amnual.

           

          I recall reading about the issue and had a link to a tech note butI cannot find it.

           

          You might also have t install CS 4 as 32bit.

           

          Someone that is more familiar with Windows will come along and give you more info.