Does RoboHelp Server provide version control for RoboHTML files?

Hi, Joe16Montana

• RoboHelp Server 8 is an optional web server database application that provides the author with feedback reports on how users use your help. In this way, you can use the feedback to constantly improve your content. It also provides high levels of security and access to content if this is desired. Specifically, RH Server by itself, does not provide source control, RoboSource Control is used for that.
  
• RoboSource Control is a free version control database application that comes with RoboHelp out of the box. It allows for multiple authors to work on the same projects - check in and check out files, etc.

So, these are mutually exclusive. Some folks use one or both, depending upon their needs.

There is a another post that has more info. I will try to find it and provide a link in another reply.

Thanks

John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com

I have a question. I am using Robohelp 9 client and RoboSource Control 3.1. I just installed RoboSource Control 3.1 two days ago. I loaded my project from inside Robohelp and it appeared to load my project to the database correctly. Yesterday I updated several topics, generated and published them to our website, all is looking good. Today I decide to test the restoring of a verson of that topic but when I opened up RSC an viewed the history there was only 1 version the initial load. I had used RSC two years ago and then it always showed the versions you could chose from but now there is only one version.

What am I doing wrong?

System attributes:

     Robohelp 9 client HTML

     RoboSource Contorl 3.1

     Robohelp Server v9.0

     Webhelp Pro 9.01.262

Hi, rwrich21

My compliments on listing your Release versions in your post. That's really helpful.

I cannot answer the specific question as to why the versions are not appearing. I'll ask my colleagues to move this post to the Robosource Control forum. There is often confusion about RoboHelp Server and RoboSource Control because they both involve a "database". However, they are in no way "connected at the hip" or do they interact with one another. They are mutually exclusive. In other words. You can (any many do) use both products, but they use different databases. RoboSource Control affects the "source" files of your project, while RoboHelp Server involves only the "output". Hopefully folks over in the source control forum can help you. BTW, you might also let them know whether you are using the built-in Access Database, or if you are using a more robust database like MS SQL Server or Oracle, etc.

Thanks

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

I put this question there on Tuesday and no replies. I do use two different databases, PAID_DOCS and PAID_SC.

I am quite sure we are using a robust database for both but I am not sure which one.

Richard Wright

Functional Area Expert II

Systems Made Simple (SMS)

Message was edited by: Captiv8r - Removed SPAM bait.

Hi Richard.

There are not heeps of RSC users to be honest which may explain why you haven't received a quick response. Most source control users prefer to use other products.

However RSC has not changed in recent releases so if you used it a couple of years ago it should work the same way. If you are only getting one version of the topic in the history, this suggests a bug or the topic has not been saved / changed. Can you check again that the topic was changed / saved and versioned.

I started version control on 01/14/2014.

As you can see below I modified several topics. When I opened the RSC database and did a history on any modified Topic from 01/14/2014 to a date in the future, it always said there was no difference.  In the past it always showed there was a difference and what the difference was.

I have started and stop version control several times hoping that would resolve the problem. Right now I am not using version Control.

I will start version control again.

Richard Wright

Functional Area Expert II

Systems Made Simple (SMS)

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Austin, TX  78772

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