9 Replies Latest reply on Aug 28, 2011 2:15 PM by e_l__m_1962

    HKey error message when downloading Adobe reader 9


         When trying to download the newest Adobe Reader I keep getting this error message...HKey_local_machine\software\microsoft\windows\current version\run\optional\components\Imail.   verify you have sufficient access to that key.  What does it mean?

         Tried using windows install clean up and add/remove programs to remove old 9.0  and 5.0 versions I had and reinstall the newest version as suggested at the Adobe site, but still keep getting this message. Can anyone out there help me with this in simple terms.

         Thank you for any help,