I have tried this on the machines of several co-workers. It works completely, in Firefox an IE, on two machines. It doesn't work at all on one other. And, works in Firefox but not IE on another. Any ideas?
I also can't play any dcr files from the internet.
Sounds like you need to reinstall Showckwave. Uninstall it completely first if you can.
I went to add/remove programs and found that it listed 3 instances of Shockwave. I removed (uninstalled) all of them and reinstalled the full (not slim) version of Shockwave. It now works in IE, but when it comes up in Firefox it starts running but I get a message that there is an error in the Shockwave file and tells me to contact the author, which is me. It does the same thing anytime I try to access Shockwave content on the internet too.
Marshall Space Flight Center
... when it comes up in Firefox it starts running but I get a message that there is an error in the Shockwave file and tells me to contact the author, which is me.
That's a coding error in the file, not something wrong with the plugin. You need to start debugging - alert statements, message window, ...
I somehow had 3 copies of shockwave in my add/remove programs. I uninstalled all of them and reinstalled the latest version. I then uninstalled Firefox and reinstalled it and now everything works.
As I stated before, I had multiple different versions of the shockwave player installed on my machine. After removing them all and installing the latest player and Firefox, everything works. I thought that when you install a new version of shockwave player, or anything else for that matter, it overwrites the old version so you won't have 2 or more copies fighting for control. I supect it has something to do with the way the IT guys "push" updates onto our machines. Has anyone out there ever ended up with multiple copies of shockwave on their machine?