3 Replies Latest reply on May 3, 2010 4:25 AM by Chorale0001

    Is the SAVE system unstable ?

    Chorale0001

      Hello

       

      I'm using illustrator cs4 a lot everyday, and invariably, it will CRASH when i save at least a couple of time per day.

       

      It is true that i am running photoshop, flash, firework and dreamweaver at the same time, but the probleme still happen a lot when i'm only using illustrator.. I've tested a couple of possible solution ( reseting the preference on ALL adobe software )..

       

      It mostly happen when i've done a big work and i wanted to save... usually because i often forget to save just in case of thing like that.. you know.. when you are focused on your task...

       

      And starting today, Illustrator got a new probleme : the save take at least 30 SECONDES before saying anything, and during that time the software is just frozen. Even for a very small file ( less than 500Kb)

       

      So i though about maybe there was a lot of thing running in the background of windows so.. i restarted the computer ( Cold start, not just a regular restart ) but both the probleme are still there.

       

      ------------------
      System Information
      ------------------
      Time of this report: 4/30/2010, 13:09:48
             Machine name: **********
         Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
                 Language: English (Regional Setting: English)
      System Manufacturer: HP-Pavilion
             System Model: NY428AA-A2L p6110f
                     BIOS: BIOS Date: 05/06/09 11:31:10 Ver: 5.39
                Processor: Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz (2 CPUs)
                   Memory: 3318MB RAM
                Page File: 1633MB used, 3566MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 9.0c (4.09.0000.0904)
      DX Setup Parameters: Not found
           DxDiag Version: 5.03.2600.5512 32bit Unicode

      Any idea ?.. Beside a full reinstall of all adobe software ?