I'm using illustrator cs4 a lot everyday, and invariably, it will CRASH when i save at least a couple of time per day.
It is true that i am running photoshop, flash, firework and dreamweaver at the same time, but the probleme still happen a lot when i'm only using illustrator.. I've tested a couple of possible solution ( reseting the preference on ALL adobe software )..
It mostly happen when i've done a big work and i wanted to save... usually because i often forget to save just in case of thing like that.. you know.. when you are focused on your task...
And starting today, Illustrator got a new probleme : the save take at least 30 SECONDES before saying anything, and during that time the software is just frozen. Even for a very small file ( less than 500Kb)
So i though about maybe there was a lot of thing running in the background of windows so.. i restarted the computer ( Cold start, not just a regular restart ) but both the probleme are still there.
Time of this report: 4/30/2010, 13:09:48
Machine name: **********
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: NY428AA-A2L p6110f
BIOS: BIOS Date: 05/06/09 11:31:10 Ver: 5.39
Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz (2 CPUs)
Memory: 3318MB RAM
Page File: 1633MB used, 3566MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Any idea ?.. Beside a full reinstall of all adobe software ?
[edit: duh. sorry.]
I don't see much of a problem here. Very rarely does Illustrator CS4 crash when I am saving. Photoshop on the other hand... ugh. A windows person will have to assist though - I'm running 10.6
Windows XP Pro in general became rather unstable as it relates to Adobe Creative Suite 4 so I upgraded to a new computer running Windows Vista (Windows 7 wasn't out yet) and it's the 64-bit edition of Vista. Now I will be able to take advantage of all that CS5 has to offer in terms of 64-bit addressing once I upgrade to that version of Adobe CS. I think you may have a corruption in Windows XP.
Well thanks for answering..
Guess it must be windows... which mean i can wait before the boss decide to reinstall it.. or to backup the harddrive...