To recap, my question is: what files do I need to delete in order to fully rid my system of the Flash Catalyst pre-release application?
Have you tried running the CS5 cleanup script?
It's located here: http://kb2.adobe.com/cps/829/cpsid_82947.html
Please try it and let me know if it fixes your problem.
Or, have you tried reinstalling Catalyst and running the uninstaller again?
If that doesn't work, try contacting Adobe customer support: https://www.adobe.com/support/contact/
Sorry for the delayed response, the actual product engineering team replies on these forums and not a tech support group.
Thanks, and please keep me posted. I can try and loop in the right people if it persists after doing each of the above!
I fixed the problem, but not the way you might expect.
I ended up downloading an installer from the Adobe website for ONLY Flash Catalyst CS5 (versus the CS5 Production Premium installer I have been trying over and over again). I ran that installer and it installed Flash Catalyst CS5 without any problems.
I then went back and ran the CS5 Production Premium installer and of course it acknowledged that Flash Catalyst CS5 was already installed. I left Flash Catalyst CS5 unchecked and installed the rest of the Production Premium apps alongside it without any problems.
Thanks for the response!!
I've a similar problem- I had the demo version of Catalyst and when I installed CS5 Master Suite (Educational Site License) I got the "You already have a Prerelease version" dialog. Didn't think anything of it till I eventually tried to use it and it was expired. We have 4 sets of numbers- none were accepted as valid. I uninstalled and re-installed the trial for another month, then had the same problem. I just loaded my original first disk, and now, none of the four sets of numbers will allow me to proceed. Installation and uninstalling are huge, time consuming operations; I can't afford either at this point. My work is getting done with Master Suite sans Catalyst. Suffice to say, Catalyst will remain unloaded. In the future, I'll avoid betas.