0 Replies Latest reply on May 1, 2010 5:05 AM by GerritRSA

    Am I the only one feeling stupid?

    GerritRSA

      I just got my brand new laptop with Windows 7 pre-installed.  Everything is brand new with some impressing specs. Hmmm.

      I am attempting to download my copy of Acrobat Reader without sucess.

      1.  I have installed this on my previous pc and subsequently uninstalled it because I only use my new PC now.  Does it matter that I have downloaded it before?

      2.  After logging on to my account, the download is still available to be downloaded via the download manager.  I follow all the correct steps and a window pops up that says download starting... Nothing happens.  After having spent hours looking up troubleshooting solutions, I disabled every bit of protection to help with the download process.....Still nothing.

       

      Can anyone please help me?