34 Replies Latest reply: Oct 23, 2011 9:57 PM by 528491528491 RSS

    Error 16 on Photoshop CS 5

    tiancaix Community Member

      Right, so after I installed Photoshop CS5 trial version, I get this error when I run the program:

       

      http://i8.photobucket.com/albums/a24/TiaNcAi888/as.png


      After I clicked OK on that message, I get this:

      http://i8.photobucket.com/albums/a24/TiaNcAi888/asd.png

       

      I didn't even install any weird language packs. All I have is Windows 7's Japanese and Chinese Languages from the Language Bar. I have tried uninstalling and reinstalling three times. Once without a restart, once with a restart and the last one with a restart, a CS5 cleanup tool and a registry clean. All same error. I've even tried running it as XP compatiblity and of course, ticked the "run as admin" box.

       

      My computer specs are:

       

      Intel i5-430M 2.27GHz

      4GB of RAM

      Windows 7 32-Bit

      ATi HD5730 1GB VRam.

       

      I've contacted live support, and this is what I get: http://pastebin.com/XhrQTemV

       

      Thanks.