4 Replies Latest reply on May 3, 2010 12:53 PM by tufop123

    acrobat reader install fails on vista - says close windows explorer

    metoo34

      I'm trying to install the latest reader on a Windows Vista laptop but the installation fails with an error message "you must close windows explorer".  In task manager there are no running applications but I can see explorer.exe in the list of processes.  I think this is running the desktop/taskbar so I don't want to close it.  Any ideas how to get round this?

       

      TIA